Plex server not allowing computer to connect to internet

[BigWheel]

@BruPaul

Is there a different way to get logs?

You can get server logs from the filesystem on your computer

@BruPaul

My ISP is Verizon, however, I do not have remote access enabled. Does this matter?

the server needs to access the internet for login and for getting metadata.

Verizon has something called Home Network Protection you may need to turn off. This user had same issue.

No Internet

Thank you! They’re describing the exact same problem I’m having. I figured it was a Firewall creating the issue. I enabled Home Network Protection via the My Fios app a couple of months ago. It doesn’t currently have a whitelist for domain names, but it does have an option to disable specific devices, which did the trick. I suppose Fios uses a list from McAfee for the Home Network Protection feature on their routers. They must be trying to prevent piracy without taking into account legal usage o…