Plex server not connecting after update to OS5 on WDPR4100 (v1.25.1.5286 )

Plex Media Server NAS & Devices
1

I recently updated myCloud PR4100 to OS5 and had to reinstall Plex. It works fine for awhile. I can see my photos on my devices (laptop, phone, TV, etc) The issue is the server loses connection in about 24 hours. I try the retry connection and nothing. I uninstall and then reinstall and it immediately reconnects and is fine… again though for about 24 hrs.
Any suggestions would be great.
This is like this on v v1.25.1.5286 as well as the v1.23.

I would post this but I can not seem to find a way to post… I can reply but not sure how to post to forum

Thanks
Dan

3

you need to go into an appropriate category like Plex Media Server first to see the New Topic button. I have moved this for you

probably need to see the server logs from when it cannot be connected to.

4

So when the server is not connected there is no way to retrieve logs… the ‘Manage’ area is not available. I have attached logs of when I have updated and it has worked not sure if their is history in those logs prior to that to see

Plex Media Server Logs_2021-12-08_12-10-51 working.zip (1.3 MB)

5

Just thought I would share that I found online a possible solution. v1.20.4.3508 seems to keep the server connected. It has stayed connected more than 24 hrs. Previously it hadn’t stayed connected that long after the upgrade to OS5.

6

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