Unfortunately had an issue on a Windows server where the Windows User Profile became corrupted and will no longer log on - it defaults to a temp profile.
Attempts to repair the profile have been unsuccessful.
Is there a way to run the server on a newly created profile? When logging into a new profile and attempting to start Plex Media Server, it says the server I was running is offline?
Thanks in advance for any assistance provided!
The “identity” of your server is stored in the Windows registry, in the user-specific branch.
If you start Plex server on Windows under a different Windows user account, then the registry data of that other Windows user are not available, and Plex will set up a completely new server instance.
Now that is the server part.
What you see in your Plex clients, is a separate story.
Your clients still have the libraries of your old server pinned to the left side bar, which also defines what appears on the home page.
This can be reset, so that a newly added server instance is used as new default.
This article has a section at the bottom which explains how to reset the web app (which is the Plex client that you see by default, when you “open your Plex server”): https://support.plex.tv/articles/customizing-plex-web/
If you never want to use the old server again, you can also remove its connection with your plex.tv user account. Click the red X on the old server name here:
https://app.plex.tv/desktop/#!/settings/devices/pms
I take this to mean I need to build the server again using the libraries on the new profile?
I can’t move the registry data over to the new account - or somehow run the existing server on the new account?
https://support.plex.tv/articles/201539237-backing-up-plex-media-server-data/
Not necessarily. If you still have access to the Plex data folder in the old Windows user folder, you can probably salvage all the library data.
(If you had to perform a hard reset of the machine while Plex server was running, you might have to revert to one of the database backups.)
If you can access the old “user” hive of the user-specific part of the registry, you might also be able to save import the “identity” of the old server. Which will save you from having to recreate all shares and reset the home pages of all your clients.
But importing part of an old registry is not as easy as copying a folder.
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