Plex Server on Nvidia Shield not Finding UFC Posters

So I’ve had a Plex server setup on my Windows desktop for a while now. On that Windows server I have a few dozen UFC fights and the poster data has always automatically set itself just fine.

I recently got a Nvidia Shield Pro and setup the Plex Server on it. I copied my Movies, TV Shows, and Sports folders over (and Sports is the folder where the UFC fights are located) to the storage device connected to my Shield and pointed the Shield’s Plex Server at this location. The Movie and TV Shows all went and applied the proper posters automatically, just like on my Windows server. However, the UFC fights on the Shield aren’t applying the posters at all.

Things I’ve Checked:

  • Insured the Advanced Settings for the Sports folder on both the Windows server and Shield server are set the same (both are set with the Scanner to be Plex Video Files Scanner and the Agent to be the Movie Database and all of the Movie Database settings underneath are checked)

  • Checked the settings on the Shield’s Plex Server for anything related to getting info, but found nothing

  • The folder structure and files are the exact same since I copied the same folders and files directly to the Shield’s hard drive.

  • Even new fights added to the Windows server apply the posters properly, meanwhile the same fight added to the Shield’s server don’t. (tested with the newest UFC 252 fight that I just added to both servers).

  • Insured the latest version of the server is installed on the Shield and I restarted both the Shield and the Plex Server.

  • Manually ran the “Refresh All Metadata” and scanning the library.

Can anyone think why in the world Posters are working properly on the Shield for Movies and TV Shows but not for UFC fights even though those same UFC fights posters are working fine on my Windows server? I want to completely shut down my Windows Plex server permanently, but I want the Shield one fully working before I do.

Nvidia Shield Server Version#: 1.19.5.3112
Windows Server Version#: 1.19.5.3112
Player Version#: N/A

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.