Plex Server running but web GUI does not find any server

[samszii]

Good evening everyone,

I am running the Amahi version of Plex and everything went fine for years. Suddenly none of my devices can find the server.

The Web gui under XXX:32400/web/index.html shows up but no server is found.

According to sudo systemctl status amahi-plex the server is up and running.

sudo systemctl status amahi-plex
● amahi-plex.service - Plex Media Server for Amahi
Loaded: loaded (/usr/lib/systemd/system/amahi-plex.service; enabled; vendor preset: disabled)
Active: active (running) since So 2019-07-14 22:46:21 CEST; 12min ago
Process: 899 ExecStart=/usr/bin/amahi-plex (code=exited, status=0/SUCCESS)
Main PID: 907 (runuser)
Tasks: 80 (limit: 4915)
CGroup: /system.slice/amahi-plex.service
├─ 907 runuser -u apache -g users /usr/lib64/plexmediaserver/Plex Media Server
├─ 936 /usr/lib64/plexmediaserver/Plex Media Server
├─1261 Plex Plug-in [com.plexapp.system] /usr/lib64/plexmediaserver/Resources/Plug-ins-cc260c476/Framew
├─2251 /usr/lib64/plexmediaserver/Plex DLNA Server
├─2254 /usr/lib64/plexmediaserver/Plex Tuner Service /usr/lib64/plexmediaserver/Resources/Tuner/Private
└─2307 Plex Plug-in [com.plexapp.agents.imdb] /usr/lib64/plexmediaserver/Resources/Plug-ins-cc260c476/F

Jul 14 22:46:21 Server.fritz.box systemd[1]: Starting Plex Media Server for Amahi…
Jul 14 22:46:21 Server.fritz.box systemd[1]: Started Plex Media Server for Amahi.
Jul 14 22:46:21 Server.fritz.box runuser[907]: pam_unix(runuser:session): session opened for user apache by (uid=0
lines 1-17/17 (END)

I already restartet the server ofc.
Can anyone help me with that?

That would be awesome!

Thank you in advance and best regards

[ChuckPa]

There are several things there I see which are non-standard.

1. /usr/lib64 is not standard
2. runuser ?

├─ 907 runuser -u apache -g users /usr/lib64/plexmediaserver/Plex Media Server

Where did this package come from?
Which version is it?
What is the base distribution / version? ( debian / redhat )

[samszii]

Hi there,

I am running Fedora 25 with Amahi 10.

My Plex server is the modified amahi version amahi-plex-1.14.1.5488-1.x86_64

I don´t know where said package is from. I did not install it myself so I think it´s part of the modified version by amahi.

Thank you.

[ChuckPa]

In looking at what you did post, I can’t tell if it’s running properly or not.
Having it run as user “apache” implies it’s behind a web server. If this is true – all bets are off. PMS is its own web server interface.

If you can’t connect to it on the loopback port (127.0.0.1:32400/web) then they’ve modified it so much that the support you seek is impossible/ out of scope. You will need to contact them for technical support.

Amahai, as I’ve learned, took Fedora and heavily modified it to their liking.
Doing so has taken them into the realm like Arch Linux: PMS may partly run but isn’t supported because we don’t package for it and never have tested for it.

This is the best I can offer you.

[samszii]

Thank you for your help.

I decided to give Amahi the boot and everything is working again.

Best regards

[ChuckPa]

I’m glad you’re up and running again.