Plex Server --> Samsung Smart not Transcoding Surround to AAC

Plex Players
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1

Server Version#: 1.22.1.4228
Player Version#: 5.1.0 (Tizen TV)

So i have a Samsung Smart TV 2020 Tizen Galaxy TV and this TV DOES NOT have a Surround sound setup but for some reason plex insists on Direct Playing Files in Surround Sound or Other resulting in Quiet Vocals and Loud Explosions since the Vocals come from the center channel in a surround setup but this is a STEREO setup and it should transcode like it does with a Roku or Chromecast to AAC or the like. I even plugged in a Roku and it did transcode it. So how can i fix this? :frowning:

2

Seems to be that my TV is using the Generic Profile and no the Samsung TIzen one?

3

Its 100% an Issue with my TV and Plex. Plex is seeing it as Generic and allowing ALL Video and Audio codecs to be played when my TV is a stereo Setup and doesnt support surround but it passes it surround anyways and it sounds terrible as you cant hear anyone