Server Version#:
Player Version#:
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>
Environment
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OS: Windows 11 (fully updated)
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Plex Media Server version: 1.41.8.9834-071366d65
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Server type: Windows desktop/server install
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Remote Access: Enabled, port 32400 forwarded, shows Fully accessible outside your network
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Networking:
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Public IP (not behind CGNAT)
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LAN Networks set to 192.168.3.0/24
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Issue:
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Friends always see the server as offline, even when on my LAN.
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Plex.tv does not show error messages — the server simply appears offline for others.
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Attempting to change or manage user sharing → “There was an unexpected error.”
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After reinstall/re-claim, it worked for ~12 hours, then stopped completely. Now friends can’t access at all.
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What I’ve Tried:
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Verified not behind CGNAT.
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Verified remote access is green and working for my account.
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Verified only one server exists under Account → Devices (no ghost servers).
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Unshared and re-invited users via Plex Web. Initially works, then fails after ~12 hours.
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Enabled “Enable Relay”.
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Set Preferred Network Interface = Any.
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Set LAN Networks = 192.168.3.0/24.
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Set Custom Server Access URLs = http://192.168.3.192:32400,http://:32400.
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Confirmed Windows Firewall rules are allowing Plex Media Server on TCP 32400 inbound/outbound.
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Deleted “Plug-in Support” and “Cache” folders → forced rebuild.
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Fully uninstalled/reinstalled PMS and restored Metadata + Databases. Still fails after ~12–20 hours.
Current Behavior:
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I (the owner) can always access the server locally/remotely.
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Plex.tv shows the server as claimed, but friends never see it online.
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Sharing libraries fails with “unexpected error”.
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Friends cannot connect or stream at any time.
