Plex server unreachable

General Discussions
1

Hi,

Currently running Plex on an Nvidea shield - says the server is offline and when I try to reach through laptop it says the server is unreachable.

There is also an additional server which has been created called Localhost which I don’t know where it has come from.

Can anyone please advise as i’ve paid for a lifetime pass and can’t use it…

Thanks

2

Every time you install PMS on another machine or same machine w/different machineID, you create a server.

Check your devices and make sure there are no unused ‘old phantom’ servers.
https://app.plex.tv/desktop#!/settings/devices/all

Filter by servers only
https://app.plex.tv/desktop#!/settings/devices/pms

3

Thanks - strange because I hadn’t installed PMS on an other machine when it happened.

I’ve tried both links you’ve suggested - first one takes me to authorised devices page with the “all” tab selected. Says the Shield server is unreachable on the left.

The second link has the server tab selected and shows just the Shield server.

4

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