Plex server web app stops at black screen w/plex logo

Server Version#: 1.20.3.3483-211702a9f
Player Version#:

I plan to transfer my plex server from macOS to windows. I successfully installed plex media server on my windows machine (windows 7 SP1) with the most recently available version from plex. Following install, when the web app attempts to launch (in Firefox) the webpage stops at the black screen with the plex logo (no login/signin dialog ever pops up). I then attempted to just signin to plex.tv and upon selecting signin, the webpage kind grays out and a semi transparent “X” pops up in the corner of the webpage, but the signin dialog never appears. I have verified local host settings and attempted loading the web app with local host, the actual device ip address and 127.0.0.1 to no avail. Looking for some leads as to what could be causing this issue.

step 1: get rid of that Win 7 setup and give yourself a proper OS (as in one that’s still supported). :wink:

step 2: as for your Plex Web page not loading… have you tried a different browser or disabling any add-ons / content blockers that might interfere with Plex properly loading?

Touché, supported by Microsoft? If I wanted to stay with windows, would 8 be sufficient?

As far as browsers go I have tried IE and edge, same result. What type content blockers should i be looking for, or where would I find that? I turn off pop up blocker, as far as addons, I don’t think there are any currently, I’ll have to check that.

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.