Plex Server won't update to Version 1.29.2.6364

Plex Media Server
1

Server Version#: 1.29.1.6316
Player Version#: n/a
I’ve been attempting to install the latest version of PMS, 1.29.2.6364. It looks like it’s installing, but the busy circle never quits. I even let it go overnight and it’s still spinning in the morning. If I look at the server stats, it says I’m still on 6316 and tells me there there’s an update available. I’m going to wait for the next update and see if there’s better success. Hopefully the problem is in 6364 and not my current version.

Has anyone else experienced this issue?

I’m not sure how to provide logs. But I’ll do it if someone educates me.

2

Shut down PMS and double check that no other Plex processes are still running. If so, force close all of them, then restart PMS and try to update again.

3

If that doesn’t work, try a manual update:

  • Stop/quit/end Plex Server with the tray icon
  • deinstall Plex Server with the regular ‘Apps’ control panel of Windows
    (do not use 3rd party ‘Uninstaller’ software like Revo etc.
    do not use “Registry Cleaner/optimizer” software like CCleaner et al)
  • for safety, reboot Windows
  • download the installation exe of the newer version and install it

No, you won’t lose your Plex library when doing it this way. (Provided you heed the warnings above about 3rd-party tools.)

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