Plex sharing problem

I’m trying to share some of my libraries with my family (in another location). They have a Plex account, received and accepted my invite. They see this:

Apparently all they can do is “leave server”

Also they see this in Users & Sharing

I’m not sure what to do now. Any help would be appreciated. Thanks!

They should not need to bother with the sharing settings.
The shared libraries should be showing up in their main navigation – probably under “More” while they have not been pinned.

They can’t find “more” or my libraries anywhere. I’m sure they just don’t know where to look but I don’t know what to tell them.

  1. they open http://app.plex.tv/desktop
  2. they don’t go to settings / user sharing but stay on the home page
  3. on the home page they will find the library navigation – including the libraries from your server
    https://support.plex.tv/articles/200289388-overview/

They found it. Thank you.

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