Plex Subtitles Issues - Deutschland 83

General Discussions
1

So I am not sure where to post this. I struggled to get subtitles for episode 3 of Deutschland 83. I had to upload them by hand as the ones Plex was finding did not work.

I always assumed that if I set the subtitles on my home system, that users outside would get those subtiltes. That does not seem to be the case? They are getting the same bad ones I got via Plex and they are not used to searching and finding stuff like this.

Is there a way to set the subtitles on the server side so all users get the right ones? Thanks!

2

If you add the right subtitles beside your video files and tag them with the right language, Adding Local Subtitles to Your Media | Plex Support then they will get activated automatically.

As long as your shared users have their language preferences set correctly.

Did I understand correctly that this show is aired with German audio throughout?
If that is the case, then you need to

  • name your external subtitle with exactly the same file name as the video file – but add in .eng just before the file name extension. This is to indicate that the subtitle file contains English text.
  • set the language preferences of your Plex account thusly:
    Automatically select audio and subtitle tracks
    PREFERRED AUDIO LANGUAGE = English
    PREFERRED SUBTITLE LANGUAGE = English
    AUTO-SELECT SUBTITLE MODE = Shown with foreign audio
  • The video file must have proper metadata, which indicate to Plex, that the audio stream is in fact German
1 Like
3

That sorted it - Thanks!

Where I got confused as I would upload internally and thought all users would get the benfit of it. Now I get it…Thanks!!

4

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.