Plex suddenly tries to transcode everything

Plex Players Smart TVs
,
1

Server Version#: 1.65.5.1552

I have a Plex server running on my Synology NAS and use the Plex app on my LG OLED C8 to play the content. But ever since I updated my Plex server 3 days ago it tries to transcode instead of direct playing it.

This especially involves h.265 hevc stuff. But movies that worked completely fine 3 days ago suddendly don’t cause it keeps trying to transcode it. But both the server and tv are on the same network so it shouldn’t have to transcode anything, it just has to directly stream it. Hell, the player won’t even load the media info such as the format or audio formats anymore.

Direct play is enabled in the player settings.

Anyone have an idea on how to fix this?

Thanks beforehand for any help regarding this matter.

2

Probably best to post a hevc file xml

3

I don’t have any xml files, nor do I have any idea on how to generate them. But the media files are perfectly fine. Like I said, everything was working perfectly a few days ago. Movies that working fine before now just don’t work.

The player won’t even load the media info like codec used or audio channels.

4

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.