Plex sync doesn’t sync at original quality (Flac, Wav files)
Does anyone else have this problem!!!
I haven’t tried wav files, but I can sync the original FLAC file. You’ll need to recreate and provide logs from the app.
I am sorry what do you mean by recreate and provide logs from the app.
Server: 1.14.1.5488
It’s not possible to sync in original quality (FLAC in my case) If sync is initiated from web GUI:
only lossy formats available.
You are correct. Web can’t tell if the device supports flac so it doesn’t give that option. You will need to initiate sync from the mobile client if you want the FLAC file.
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Thanks for this info, when I can get flac files has never been clear to me.
Thank you MovieFan!
So wait - does this mean it is possible to sync ALAC or FLAC to mobile/android? It just converts by default for me, for some reason.
Yeah still didnt work for me
Wouldn’t it be possible for a device to publish certain capabilities such as “capable of playing FLAC” to the server upon log in. If it would work this way, server would know which formats to display when syncing.
Yes. You should be able to sync ALAC to iOS devices and FLAC to Android devices.
Not currently. It is something we are looking into for the next update to the feature. That would also allow syncing things like hevc video to compatible devices.
Thanks for replying. Can you sync ALAC on Android? I wouldn’t expect to be able to if it weren’t for the fact that you can stream ALAC on Android using Plex, at least on my LG phone which is really cool. But if I download ALAC it auto-converts. But per your comment, if I downloaded FLAC, it would work sounds like.
I will probably end up having to convert my library to FLAC, as I have the same issue with Chromecast. It can direct-play FLAC but not ALAC. Oddly, Android can direct-play ALAC and FLAC, but can’t download ALAC, only FLAC. Strange but it is what it is. My whole iTunes library is ALAC, but maybe it’s time to ditch iTunes anyway.
Sync and streaming are different. When streaming, the app can check specifically what the device can support so it can make a better decision to direct play or transcode. When syncing, a device’s specific abilities are not taken into account. This is a limitation of the way Sync currently works. We hope to improve this in the future to allow directly syncing more formats, but for now, it’s not possible.
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Got it - thanks for clarifying. I look forward to it!
Even when I initiate sync from my iPhone and tell it to sync original quality, it transcodes my FLAC files to 320 kbps mp3. I know this because the reported amount of space available, after syncing, is the same whether I sync an album at 320 kbps mp3 or original quality. Yet if I sync at 192 kbps or lower, the amount of space available gets higher. In other words, syncing at 320 kbps or original quality produces the same file sizes, which obviously shouldn’t happen when the original quality is FLAC. Additionally, while my iPhone is syncing “original quality”, I can see on the Plex web app dashboard that each file is being converted before uploading to my phone.
So syncing FLAC, even when initiated from the iPhone, does not work. I’m actually not sure that streaming FLAC works either, as I don’t know of a way to tell. When I stream from the web app and look at the dashboard, it says FLAC direct play, but when I stream from my iPhone, it does not say direct play (but it also doesn’t say transcoding, so I have no idea).
From my earlier response.
I saw that, but I thought iOS supported FLAC now. So does streaming FLAC to iOS not work either?
From my other comment before.
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