Plex + Tidal not working

I signed up for the Tidal 30-day trial through Plex, but my Plex server doesn’t recognise I have the subscription. I subscribed yesterday.

Linked accounts:

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Plex website saying I have subscription:

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But this is all I get through Plexamp with Tidal source:

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The webapp https://app.plex.tv/ allows me to play tidal music but not through the server or apps. I either get that error or the tidal advert with the join link.

Things I’ve tried from looking at the forums:

  • Restarting the server.
  • Restarting plex client.
  • Cleaning cache files.
  • Signing out and back in, switching between home accounts.
  • Unlinking, relinking, and revalidating the tidal link to my account.
  • Disabling and enabling the music service.

Any clues? I’m not sure what else to do.

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