Plex.tv not rechable

The plex server cant login into the plex account

The problem seems to be that the server (and my pc) cant access the web adress plex.tv

it s accessible via the Webbrowser like firefox and chrome but not via the cmd terminal or the ssh console of the server.

C:\Users\malzb>ping plex.tv

Ping wird ausgeführt für plex.tv [99.81.164.127] mit 32 Bytes Daten:
Zeitüberschreitung der Anforderung.
Zeitüberschreitung der Anforderung.
Zeitüberschreitung der Anforderung.
Zeitüberschreitung der Anforderung.

and

the server adress resolves fine 99.81.164.127 but i dont get any response back

May 24, 2021 00:21:53.685 [0x7f6b62cb5b38] WARN - HTTP error requesting GET https://plex.tv/api/v2/features?X-Plex-Token=xxxxxxxxxxxxxxxxxxxxe host name) (Could not resolve host: plex.tv)
May 24, 2021 00:21:53.685 [0x7f6b62cb5b38] WARN - FeatureManager: Couldn’t get features. Trying again soon.
May 24, 2021 00:21:53.686 [0x7f6b62cb5b38] DEBUG - HTTP requesting GET https://plex.tv/api/v2/user/privacy?X-Plex-Token=
May 24, 2021 00:21:54.145 [0x7f6b63542b38] DEBUG - Stopping file watcher for com.plexapp.agents.imdb
May 24, 2021 00:21:58.691 [0x7f6b62cb5b38] ERROR - Error issuing curl_easy_perform(handle): 6
May 24, 2021 00:21:58.691 [0x7f6b62cb5b38] WARN - HTTP error requesting GET https://plex.tv/api/v2/user/privacy?X-Plex-Token=xxxxxxxxxxxxxxxxxxxxe host name) (Could not resolve host: plex.tv)
May 24, 2021 00:21:58.691 [0x7f6b62cb5b38] DEBUG - [Analytics] Using cached data for privacy preferences
May 24, 2021 00:21:58.692 [0x7f6b62cb5b38] DEBUG - HTTP requesting GET https://plex.tv/api/v2/release_channels?X-Plex-Token=
May 24, 2021 00:22:03.697 [0x7f6b62cb5b38] ERROR - Error issuing curl_easy_perform(handle): 6
May 24, 2021 00:22:03.697 [0x7f6b62cb5b38] WARN - HTTP error requesting GET https://plex.tv/api/v2/release_channels?X-Plex-Token=xxxxxxxxxxxxxxxxxxxxe host name) (Could not resolve host: 1)
May 24, 2021 00:22:03.697 [0x7f6b62cb5b38] DEBUG - [AutoUpdateRequestHandler] Using cached data for update channels

some bad DNS entry on the QNAP or your router?

Both my PC and the qnap device have the same dns server
8.8.8.8
and
192.168.0.1

if i ping the address via ssh on the qnap nas i can resolve the adress just not reach it.

But its a good idear do check that the nas does not mess up.

Which version of PMS please ?

May 24, 2021 00:20:28.301 [0x7f6b63cc7b38] INFO - Plex Media Server v1.23.1.4528-c0513eb4c - QNAP TVS-463 x86_64 - build: linux-x86_64 qnap - GMT 02:00

Would you be willing to join us here?

We’re trying to figure out why only select users are experiencing this problem with 1.23.x

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