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Verify that “prefer local metadata” is OFF, if your files are in mp4/m4v format.
Alternatively, ensure that they don’t contain any embedded meta tags.
The Refresh Metadata of the whole series. -
Perform a full Plex Dance of the whole series.
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Verify your server’s database is in good health. A proactive repair is relatively easy by using this script: GitHub - ChuckPa/PlexDBRepair: Database repair utility for Plex Media Server databases
Then repeat 1) and 2).