craig@pluto:~% ping -c 3 plex.tv
PING plex.tv (52.5.26.215) 56(84) bytes of data.
— plex.tv ping statistics —
3 packets transmitted, 0 received, 100% packet loss, time 1999ms
This also means I can’t login to the web portal, and can’t reach many plex services to report this issue, like the report button on the “status” link doesn’t work. The preport button the status link takes me to plex.tv and asks me to login. login doesn’t work either.
Same problem by here!, can’t login to the web portal app.plex.tv algo to sign in in tv give the same message plex is not reachable.
Same here, why does https://status.plex.tv/ never show when it’s down?
“We’re fully operational” 
Actually accurate: https://downdetector.com/status/plex/
Yeah down for me too here in the UK if that matters. I agree Status Fully operational when there is something blatantly wrong is not great! Sort this out!!
running on windows can’t even connect locally
Same, massive 404s in my server logs:
Sep 02, 2026 19:29:42.576 [124362357496632] ERROR - MyPlex: Error 404 requesting XML from: https://servers.plex.tv/api/v2/server/access_tokens?auth_token=xxxxxxxxxxxxxxxxxxxx
Sep 02, 2026 19:29:42.576 [124362401794872] ERROR - MyPlex: Couldn’t get list of access tokens from myPlex.
Sep 02, 2026 19:29:42.624 [124362357496632] ERROR - MyPlex: Error 404 requesting XML from: https://servers.plex.tv/api/v2/server/access_tokens?auth_token=xxxxxxxxxxxxxxxxxxxx
Sep 02, 2026 19:29:42.624 [124362391247672] ERROR - MyPlex: Couldn’t get list of access tokens from myPlex.
Sep 02, 2026 19:29:42.674 [124362357496632] ERROR - MyPlex: Error 404 requesting XML from: https://servers.plex.tv/api/v2/server/access_tokens?auth_token=xxxxxxxxxxxxxxxxxxxx
Sep 02, 2026 19:29:42.674 [124362510195512] ERROR - MyPlex: Couldn’t get list of access tokens from myPlex.
Sep 02, 2026 19:29:44.537 [124362357496632] ERROR - MyPlex: Error 404 requesting XML from: https://servers.plex.tv/api/v2/server/access_tokens?auth_token=xxxxxxxxxxxxxxxxxxxx
Sep 02, 2026 19:29:44.537 [124362397575992] ERROR - MyPlex: Couldn’t get list of access tokens from myPlex.
Sep 02, 2026 19:29:44.586 [124362357496632] ERROR - [Req#8] MyPlex: Error 404 requesting XML from: https://servers.plex.tv/api/v2/server/access_tokens?auth_token=xxxxxxxxxxxxxxxxxxxx
Serious issues with my server. Wasn’t even able to sign into the forums initially when I wanted to report the problem. status.plex.tv shows everything working fine despite the numerous issues.
Getting the same here… really ■■■■■■■ annoying that the status page still shows all green… like …. Obviously not… Do ya’ll have ANY monitoring like at all?
console is spitting this out over and over:
[EventSourceClient/pubsub/pubsub04.pop.fmt.plex.bz:443] Resolved pubsub04.pop.fmt.plex.bz to 45.56.91.121:443
[EventSourceClient/pubsub/pubsub04.pop.fmt.plex.bz:443] Failure: Unexpected HTTP status code: 500.
Amazon AWS blocks inbound ICMP traffic by default.
Regarding the outage, it seems to be intermittent. Plex is investigating.
Then they should start by updating their status page.
Unable to login to app
I wonder if the Plex services got hacked. I’m getting a lot of “Connection to pubsub09.pop.ewr.plex.bz failed” entires in my server console output. I’m not sure but I don’t think plex web services is supposed to end in a .bz domain.
Same here. Running Windows and Plex all of a sudden just popped up with No Sources in the middle of a movie and then freezes when I try to switch accounts or anything.
The weird thing is that one out of my five Roku TVs can pull up Plex and play a movie just fine.
That is normal. Some backend hosts use plex.bz.
Same issue here - At one point it asked me to reclaim my server. I tried that, it failed, and I’ve been unable to login since.
Status page now show an open issue: https://status.plex.tv/incidents/01M1JC6YVMEAVCGD2XR9661NZ4#updates
Yeah saw that too…status page just updated, ongoing for a lot longer than 33 seconds though LOL, oh and the API.Login bar is still Green check…ship shape LOL
Plex Server broken. No access to users, media, account behaving as if I have no server and Plex pass.
