Plex unable to generate code for account linking

Yesterday afternoon one of our Roku devices was logged out of Plex. When I tried to log back in I received a message that “A Code could not be created. Please check your connection and “Refresh” to try again.” I checked another Roku device that I have and that was also logged out and now receiving the same message. Plex is working fine on my phone, web, and on android tv,. It is only Roku that is giving me this error. I tried checking for updates and uninstalling/reinstalling. After a reinstall when it goes to give you the account link code is when “A Code could not be created. Please check your connection and “Refresh” to try again.” is displayed.

I tried connecting one of the Roku devices to my mobile hotspot on my phone to see if it was some kind of block but that also gave the same error.

Server Version#: 1.24.4.5081
Player Version#: 6.9 build 8
Roku Device: 9101R2 (both devices are the same model)
The debug log is below.

10/21/2021 09:25:52.054 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (GeneralTask) [LogWorker] Local logging enabled at 2021-10-21T09:25:52Z.
10/21/2021 09:25:52.147 [68c02acd-d561-5f49-92b3-a7b27e74163c] WARN (AppScene) Ignoring key event OK:false while sidebar is not available
10/21/2021 09:25:57.637 [68c02acd-d561-5f49-92b3-a7b27e74163c] WARN (AppScene) Ignoring key event OK:false while sidebar is not available
10/21/2021 09:25:59.171 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (PlaybackMgr) Current bandwidth reading: time=9:25 AM available=4.9 Mbps (4882 kbps)
10/21/2021 09:26:05.534 [68c02acd-d561-5f49-92b3-a7b27e74163c] DEBUG (GeneralTask) [WebServer::Server::Connection] Accepted connection @192.168.1.67:62792
10/21/2021 09:26:05.535 [68c02acd-d561-5f49-92b3-a7b27e74163c] DEBUG (GeneralTask) [WebServer::Server::Request] Request GET ‘/logs’ @192.168.1.67:64265
10/21/2021 09:26:05.540 [68c02acd-d561-5f49-92b3-a7b27e74163c] DEBUG (GeneralTask) [WebServer::Server::Reply] Completed GET ‘/logs’ @192.168.1.67:64265 570 bytes
10/21/2021 09:26:05.541 [68c02acd-d561-5f49-92b3-a7b27e74163c] DEBUG (GeneralTask) [WebServer::Server::Connection] Connection recycle
10/21/2021 09:26:08.183 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (AppScene) RokuInstantSuspend: suspend started! {roAssociativeArray}
lastSuspendOrResumeReason: home

10/21/2021 09:26:08.188 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (HomeScreen) HomeScreenViewModel::OnInstantResumeEvent: marking the need to load when resumed
10/21/2021 09:26:08.204 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (AppScene) RokuInstantSuspend: suspend complete!
10/21/2021 09:26:12.646 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (AppScene) RokuInstantResume: resume started! {roAssociativeArray}
lastSuspendOrResumeReason: home
launchParams: {roAssociativeArray}
instant_on_run_mode: foreground
lastExitOrTerminationReason: EXIT_UNKNOWN
source: homescreen

10/21/2021 09:26:12.650 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (AppScene) RokuInstantResume: suspended 4s ago. isStaleLoad=false showLockScreen=false
10/21/2021 09:26:12.697 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (AppScene) Navigating to screen LoadingScreen, options: {roAssociativeArray}
behavior: clear
dontDiscover: true

10/21/2021 09:26:12.722 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (Navigation) Navigated to screen LoadingScreen, activateKind new
10/21/2021 09:26:12.741 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (AppScene) Navigating to screen HomeScreen, options: {roAssociativeArray}
behavior: clear
id: home
itemContent: roSGNode
mediaType: invalid

10/21/2021 09:26:12.814 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (AccountUpsell) Consuming existing global locale info.
10/21/2021 09:26:12.836 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (HomeScreen) Consuming existing global locale info.
10/21/2021 09:26:12.846 [68c02acd-d561-5f49-92b3-a7b27e74163c] DEBUG (HomeScreen) Reported metrics: client:view
10/21/2021 09:26:12.853 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (Navigation) Navigated to screen HomeScreen, activateKind new
10/21/2021 09:26:12.878 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (HomeScreen) HomeDynamicScreenViewModel::Activate: has not added hubs, fetch hubs!
10/21/2021 09:26:12.884 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (HomeScreen) HomeDynamicScreenViewModel::FetchHubsContent: starting to fetch hubs content
10/21/2021 09:26:12.885 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (HomeScreen) HomeScreenViewModel::LogRefreshLoadInfo: needsRefreshOriginType: none, needsLoad: false
10/21/2021 09:26:12.942 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (OptionsHint) Consuming existing global locale info.
10/21/2021 09:26:12.957 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (ProviderMgrUno) Asked to refresh resources.
10/21/2021 09:26:12.958 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (ProviderMgrUno) Now discovering servers and providers
10/21/2021 09:26:12.961 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (ProviderMgrUno) Kicking off GDM discovery if applicable.
10/21/2021 09:26:12.962 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (ProviderMgrUno) No manual servers configured.
10/21/2021 09:26:12.962 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (ProviderMgrUno) Still waiting for servers from: GDM:false Manual:false PlexTv:true
10/21/2021 09:26:12.963 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (ProviderMgrUno) Now getting available servers and providers from https://plex.tv
10/21/2021 09:26:12.964 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (AppScene) DeepLinker::ProcessDeepLink: launchArgs={roAssociativeArray}
instant_on_run_mode: foreground
lastExitOrTerminationReason: EXIT_UNKNOWN
source: homescreen

10/21/2021 09:26:12.964 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (AppScene) No deep link information provided, launching normally.
10/21/2021 09:26:13.000 [68c02acd-d561-5f49-92b3-a7b27e74163c] DEBUG (AppScene) Reported metrics: client:start
10/21/2021 09:26:13.000 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (AppScene) RokuInstantResume: resume complete!
10/21/2021 09:26:08.218 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (GeneralTask) [IdleManager] Resetting Idle Time (before): lastKeyPress=10, lastRealKeyPress=10, screensaverTimeout=590, lockscreenTimeout=590, screensaverIsActive=false, lockscreenIsActive=false, isSuspended=false
10/21/2021 09:26:12.965 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (RegistryTask) Initializing the registry.
10/21/2021 09:26:13.090 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (GeneralTask) [IdleManager] Resetting Idle Time (after): lastKeyPress=0, lastRealKeyPress=10, screensaverTimeout=590, lockscreenTimeout=590, screensaverIsActive=false, lockscreenIsActive=false, isSuspended=false
10/21/2021 09:26:13.152 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (GeneralTask) [IdleManager] InstantResumeEvent suspend: lastKeyPress=0, lastRealKeyPress=10, screensaverTimeout=590, lockscreenTimeout=590, screensaverIsActive=false, lockscreenIsActive=false, isSuspended=true
10/21/2021 09:26:13.164 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (GeneralTask) [IdleManager] Resetting Idle Time (before): lastKeyPress=0, lastRealKeyPress=15, screensaverTimeout=590, lockscreenTimeout=590, screensaverIsActive=false, lockscreenIsActive=false, isSuspended=true
10/21/2021 09:26:13.193 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (GeneralTask) [IdleManager] Resetting Idle Time (after): lastKeyPress=0, lastRealKeyPress=15, screensaverTimeout=590, lockscreenTimeout=590, screensaverIsActive=false, lockscreenIsActive=false, isSuspended=true
10/21/2021 09:26:13.209 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (ServiceRegistry) RegistryTask has reinitialized, updating AppContext cache.
10/21/2021 09:26:13.214 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (GeneralTask) [IdleManager] Resetting Idle Time (before): lastKeyPress=0, lastRealKeyPress=15, screensaverTimeout=590, lockscreenTimeout=590, screensaverIsActive=false, lockscreenIsActive=false, isSuspended=true
10/21/2021 09:26:13.224 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (GeneralTask) [IdleManager] Resetting Idle Time (after): lastKeyPress=0, lastRealKeyPress=15, screensaverTimeout=590, lockscreenTimeout=590, screensaverIsActive=false, lockscreenIsActive=false, isSuspended=true
10/21/2021 09:26:13.306 [68c02acd-d561-5f49-92b3-a7b27e74163c] DEBUG (GeneralTask) [GdmDiscovery] Using broadcast address 192.168.1.255
10/21/2021 09:26:13.307 [68c02acd-d561-5f49-92b3-a7b27e74163c] DEBUG (GeneralTask) [GdmDiscovery] sendTo address: 192.168.1.255:32414/192.168.1.255:32414
10/21/2021 09:26:13.308 [68c02acd-d561-5f49-92b3-a7b27e74163c] DEBUG (GeneralTask) [GdmDiscovery] Sent 23 bytes
10/21/2021 09:26:13.311 [68c02acd-d561-5f49-92b3-a7b27e74163c] DEBUG (GeneralTask) [GdmDiscovery] Successfully sent discovery message, waiting for servers.
10/21/2021 09:26:13.320 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (GeneralTask) Requesting GET https://plex.tv/api/v2/resources?includeHttps=1&includeRelay=1
10/21/2021 09:26:13.326 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (GeneralTask) Requesting GET Sign In | Plex
10/21/2021 09:26:13.371 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (GeneralTask) [IdleManager] InstantResumeEvent resume: lastKeyPress=0, lastRealKeyPress=15, screensaverTimeout=590, lockscreenTimeout=590, screensaverIsActive=false, lockscreenIsActive=false, isSuspended=true
10/21/2021 09:26:13.388 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (GeneralTask) Requesting GET https://plex.tv/api/v2/user/privacy
10/21/2021 09:26:13.410 [68c02acd-d561-5f49-92b3-a7b27e74163c] DEBUG (GeneralTask) [GdmDiscovery] Received message from 192.168.1.79:32414: HTTP/1.0 200 OK
Content-Type: plex/media-server
Host: f4b1e0f26a98428fbe06478e231498a0.plex.direct
Name: Venus
Port: 32400
Resource-Identifier: 17d110ec32e04914dde4bea24a2ac30960561c56
Updated-At: 1634833501
Version: 1.24.4.5081-e362dc1ee

10/21/2021 09:26:13.411 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (GeneralTask) [GdmDiscovery] Received response for Venus at http://192.168.1.79:32400
10/21/2021 09:26:13.547 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (GeneralTask) Got response 400 GET https://plex.tv/api/v2/resources?includeHttps=1&includeRelay=1 - 228ms (ProviderMgrResourcesTransform) (json)
10/21/2021 09:26:13.548 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (GeneralTask) Transformed (ProviderMgrResourcesTransform) GET https://plex.tv/api/v2/resources?includeHttps=1&includeRelay=1 - 0ms
10/21/2021 09:26:14.147 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (GeneralTask) Got response 400 GET Sign In | Plex - 821ms (ProviderMgrProvidersTransform) (json)
10/21/2021 09:26:14.148 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (GeneralTask) Transformed (ProviderMgrProvidersTransform) GET Sign In | Plex - 0ms
10/21/2021 09:26:14.151 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (ProviderMgrUno) Failed to connect to https://plex.tv, using 0 previously found servers.
10/21/2021 09:26:14.151 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (ProviderMgrUno) Failed to connect to https://plex.tv, using 0 previously found cloud providers.
10/21/2021 09:26:14.152 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (ProviderMgrUno) Finished finding all servers and providers, merging results
10/21/2021 09:26:14.156 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (ProviderMgrUno) Found a total number of 1 PMS servers.
10/21/2021 09:26:14.157 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (ProviderMgrUno) Found a total number of 0 cloud servers.
10/21/2021 09:26:14.158 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (ProviderMgrUno) Discovered all servers.
10/21/2021 09:26:14.161 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (ProviderMgrUno) ProviderMgrHelper::RetestAllServers: immediate:0 lazy:1
10/21/2021 09:26:14.161 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (ProviderMgrUno) Server Venus status is testing
10/21/2021 09:26:14.162 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (ProviderMgrUno) Adding server Venus to testing queue, pending: 1, testing: 0
10/21/2021 09:26:14.163 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (ProviderMgrUno) Attempting to test next server Venus in queue, pending: 0
10/21/2021 09:26:14.163 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (ProviderMgrUno) Now testing server Venus
10/21/2021 09:26:14.163 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (ProviderMgrUno) Testing 2 connections for server Venus
10/21/2021 09:26:14.165 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (GeneralTask) Got response 400 GET https://plex.tv/api/v2/user/privacy - 777ms (json)
10/21/2021 09:26:14.168 [68c02acd-d561-5f49-92b3-a7b27e74163c] WARN (GeneralTask) [Metrics] Permisions failed to update
10/21/2021 09:26:14.194 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (GeneralTask) Requesting GET https://192-168-1-79.f4b1e0f26a98428fbe06478e231498a0.plex.direct:32400/media/providers?includePreferences=1
10/21/2021 09:26:14.201 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (GeneralTask) Requesting GET http://192.168.1.79:32400/identity
10/21/2021 09:26:14.226 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (GeneralTask) Got response 200 GET http://192.168.1.79:32400/identity - 25ms (json)
10/21/2021 09:26:14.232 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (GeneralTask) Requesting GET http://192.168.1.79:32400/media/providers?includePreferences=1
10/21/2021 09:26:14.238 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (GeneralTask) Got response 401 GET http://192.168.1.79:32400/media/providers?includePreferences=1 - 6ms (json)
10/21/2021 09:26:14.266 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (GeneralTask) Got response 401 GET https://192-168-1-79.f4b1e0f26a98428fbe06478e231498a0.plex.direct:32400/media/providers?includePreferences=1 - 78ms (json)
10/21/2021 09:26:14.268 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (ProviderMgrUno) Connection test result Venus, kind: complete, uri: https://192-168-1-79.f4b1e0f26a98428fbe06478e231498a0.plex.direct:32400, state: unauthorized
10/21/2021 09:26:14.268 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (ProviderMgrUno) Server Venus status is offline
10/21/2021 09:26:14.272 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (ProviderMgrUno) Lazy testing complete for 3 server(s)
10/21/2021 09:26:14.273 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (ProviderMgrUno) Finished testing server Venus in queue, pending: 0
10/21/2021 09:26:16.222 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (AppScene) Navigating to screen AccountUpsellScreenHome, options: {roAssociativeArray}
behavior: clear
id: signInSignUp
itemContent: roSGNode
mediaType: invalid

10/21/2021 09:26:16.272 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (AccountUpsell) Consuming existing global locale info.
10/21/2021 09:26:16.287 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (Navigation) Navigated to screen AccountUpsellScreenHome, activateKind new
10/21/2021 09:26:16.749 [68c02acd-d561-5f49-92b3-a7b27e74163c] DEBUG (AccountUpsellScreenHome) Reported metrics: client:view
10/21/2021 09:26:16.755 [68c02acd-d561-5f49-92b3-a7b27e74163c] DEBUG (AppScene) Reported metrics: client:click
10/21/2021 09:26:18.781 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (GeneralTask) [GdmDiscovery] Finished discovery, found 1 server(s)
10/21/2021 09:26:18.782 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (ProviderMgrUno) Finished finding all servers and providers, merging results
10/21/2021 09:26:18.784 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (ProviderMgrUno) Found a total number of 1 PMS servers.
10/21/2021 09:26:18.785 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (ProviderMgrUno) Found a total number of 0 cloud servers.
10/21/2021 09:26:18.786 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (ProviderMgrUno) Discovered all servers.
10/21/2021 09:26:18.788 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (ProviderMgrUno) ProviderMgrHelper::RetestAllServers: immediate:0 lazy:1
10/21/2021 09:26:18.789 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (ProviderMgrUno) Server Venus status is testing
10/21/2021 09:26:18.790 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (ProviderMgrUno) Adding server Venus to testing queue, pending: 1, testing: 0
10/21/2021 09:26:18.790 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (ProviderMgrUno) Attempting to test next server Venus in queue, pending: 0
10/21/2021 09:26:18.790 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (ProviderMgrUno) Now testing server Venus
10/21/2021 09:26:18.791 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (ProviderMgrUno) Testing 2 connections for server Venus
10/21/2021 09:26:18.819 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (GeneralTask) Requesting GET https://192-168-1-79.f4b1e0f26a98428fbe06478e231498a0.plex.direct:32400/media/providers?includePreferences=1
10/21/2021 09:26:18.827 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (GeneralTask) Requesting GET http://192.168.1.79:32400/identity
10/21/2021 09:26:18.852 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (GeneralTask) Got response 200 GET http://192.168.1.79:32400/identity - 25ms (json)
10/21/2021 09:26:18.858 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (GeneralTask) Requesting GET http://192.168.1.79:32400/media/providers?includePreferences=1
10/21/2021 09:26:18.865 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (GeneralTask) Got response 401 GET http://192.168.1.79:32400/media/providers?includePreferences=1 - 7ms (json)
10/21/2021 09:26:18.885 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (GeneralTask) Got response 401 GET https://192-168-1-79.f4b1e0f26a98428fbe06478e231498a0.plex.direct:32400/media/providers?includePreferences=1 - 66ms (json)
10/21/2021 09:26:18.886 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (ProviderMgrUno) Connection test result Venus, kind: complete, uri: https://192-168-1-79.f4b1e0f26a98428fbe06478e231498a0.plex.direct:32400, state: unauthorized
10/21/2021 09:26:18.887 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (ProviderMgrUno) Server Venus status is offline
10/21/2021 09:26:18.888 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (ProviderMgrUno) Lazy testing complete for 3 server(s)
10/21/2021 09:26:18.889 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (ProviderMgrUno) Finished testing server Venus in queue, pending: 0
10/21/2021 09:26:19.073 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (AccountUpsell) Navigating to screen LinkScreen, options: invalid
10/21/2021 09:26:19.126 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (LinkScreen) Consuming existing global locale info.
10/21/2021 09:26:19.138 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (Navigation) Navigated to screen LinkScreen, activateKind new
10/21/2021 09:26:19.152 [68c02acd-d561-5f49-92b3-a7b27e74163c] DEBUG (LinkScreen) Reported metrics: client:view
10/21/2021 09:26:19.148 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (GeneralTask) Requesting POST https://plex.tv/api/v2/pins
10/21/2021 09:26:19.381 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (GeneralTask) Got response 400 POST https://plex.tv/api/v2/pins - 233ms (LinkPinTransform) (xml)
10/21/2021 09:26:19.388 [68c02acd-d561-5f49-92b3-a7b27e74163c] INFO (GeneralTask) Transformed (LinkPinTransform) POST https://plex.tv/api/v2/pins - 0ms
10/21/2021 09:26:19.422 [68c02acd-d561-5f49-92b3-a7b27e74163c] DEBUG (LinkScreen) Reported metrics: signin:failure
10/21/2021 09:26:19.422 [68c02acd-d561-5f49-92b3-a7b27e74163c] WARN (LinkScreen) Failed to request a PIN: status=400 error=Bad request

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Came here to post the same thing. One of our Roku devices started having this exact behavior this morning. Tried entering the local server IP as well, which also will not connect

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Exact same problem here. Only Roku seems to be down.

I am also having this issue on my Roku Soundbar.

Same issue with the Walmart re-branded Roku Soundbar.

I have the same issue on Roku smart soundbar.

It just started working for me again. Is anyone still experiencing the issue?

Yeah, ours was a Walmart re-branded Roku Soundbar as well…started working again today though!

Same for me on Samsung smart TV. The link code is not displayed on the TV.

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