Plex using tvg-id as channel name?

I only seem to get this issue when using my own remote XMLTV file.

For some reason, Plex is using the tvg-id name as the channel name, rather than the channel name. I’m using telly.exe to feed an IPTV stream into Plex.

My M3U file contains the following:

EXTINF:-1 tvg-id=“cookingchannel.us” tvg-name=“Cooking Channel” tvg-logo=“https://static1.squarespace.com/static/57a38673c534a5832b4ec41e/57a41b042e69cfbba830f5db/57d18facd2b857cb88fe41bc/1473351597758/logo_foodnetworkcookingchannel.png” group-title=“US Entertainment”,Cooking Channel

However this is what it looks like in Plex. I dont think its a problem with telly.exe because when you go through the Plex setup, it shows the channel names and numbers just fine

Thanks for reporting this. I will raise it with our development team

@sa2000 I’ve noticed another issue actually.

Looking at the EPG right now, I can see 4 episodes of Fixer Upper on HGTV which is correct. What isn’t correct is that there is no thumbnail, no season info, and that all 4 episodes have exactly the same metadata.

Now, I’ve gone and downloaded the xmltv file it’s using and I can see the episodes of Fixer Upper in there, however they all have different metadata:

		<title>Fixer Upper</title>
		<desc>A couple tours the Western Hills neighborhood of Waco, Texas, in the search for a four-bedroom home with an open floor plan.</desc>
	</programme>
	<programme start="20180614140000 +0100" stop="20180614150000 +0100" channel="hgtv.us">
		<title>Fixer Upper</title>
		<desc>A couple want an open-concept house with plenty of room for their children, which is closer to schools.</desc>
	</programme>
	<programme start="20180614150000 +0100" stop="20180614160000 +0100" channel="hgtv.us">
		<title>Fixer Upper</title>
		<desc>A couple wants Chip and Joanna to help them renovate their ranch which has been abandoned for a decade.</desc>
	</programme>
	<programme start="20180614160000 +0100" stop="20180614170000 +0100" channel="hgtv.us">
		<title>Fixer Upper</title>
		<desc>Soon-to-be empty nesters want to find a home close to Baylor University, where their children will be attending college.</desc>
	</programme>
	<programme start="20180614170000 +0100" stop="20180614180000 +0100" channel="hgtv.us">
		<title>Fixer Upper</title>
		<desc>After a decade in Chicago, a couple tours three houses in Woodway, Texas, looking for a large kitchen and big backyard.</desc>
	</programme>```

Would prefer to have different issues in separate forum topics and if you believe that plex media server is handling the xmltv data incorrectly then would need debug server logs covering an epg refresh as well as the xml and screenshots showing the problem

@K20Evo said:
I only seem to get this issue when using my own remote XMLTV file.

For some reason, Plex is using the tvg-id name as the channel name, rather than the channel name. I’m using telly.exe to feed an IPTV stream into Plex.

My M3U file contains the following:

EXTINF:-1 tvg-id=“cookingchannel.us” tvg-name=“Cooking Channel” tvg-logo=“https://static1.squarespace.com/static/57a38673c534a5832b4ec41e/57a41b042e69cfbba830f5db/57d18facd2b857cb88fe41bc/1473351597758/logo_foodnetworkcookingchannel.png” group-title=“US Entertainment”,Cooking Channel

However this is what it looks like in Plex. I dont think its a problem with telly.exe because when you go through the Plex setup, it shows the channel names and numbers just fine

This has now been raised with the development team

Thank you for reporting the anomaly

This should be addressed in the following beta

Plex Media Server version 1.13.4.5251 has just been released as beta.

See Release Notice Plex Media Server

  • Attempt to find better channel numbers in XMLTV files (#8744)