Server Version#: 1.25.9.5721
Player Version#: 4.76.1 (The web player, error happening on Firefox, Chrome, Edge, and Safari)
The Plex Web Player gives me an error message saying Error code: h4 (Not Supported)
for multiple podcasts I’m subscribed to via RSS. It’s been happening for a while, I’m only just now investigating the cause. The RSS feeds that get the error are all pointing to URLs that give a 302: Found
response (302 Found - HTTP | MDN) with a Location
header pointing to the actual mp3 file of the podcast episode. If I click the URL in the Location header I see that they’re all perfectly valid links to mp3s but, for whatever reason, Plex just isn’t handling that 302 response on web.
It works without any issue on the Android app and worked on web until recently. Sorry, I don’t know exactly when the problem started but I found one reddit post about people getting the error from a month ago. I feel like, obviously, the ideal solution would be for the RSS to just point to the mp3 with no redirects in between but that’s not something I have any control over, and regardless, 302 is a valid response so Plex should be able to handle it.
Also, please let me know if there’s a better place for me to report this error. I saw the link to the github issues page but I couldn’t tell if that was even the repo for the web player or not. Sorry, I’m new but wanna help solve this however I can.