Plex Web Setup not being saved

Server Version#: 1.16.5.1488
Player Version#: 4.2.1

Hi there,

I’ve been running PMS on Synology for years now, always up to date but for a few weeks I’m always getting the “Plex Web Setup” when I start Plex Web, where I have to choose my preferred server and customize my navigation bar. After that, I always have to rearrange my navigation items again. It’s not really a big problem, but it’s still annoying.

Does anyone have an idea, why my “Plex Web Setup” is not being saved?

Tell your web browser to not delete cookies and site data from the domains

  • plex.tv
  • plex.direct
  • [local IP of your Syno]

when it is closed.
Look out for other “privacy” enhancing software on your computer which does the same (CCleaner et al.) and create the necessary exception rules in there as well.

If you use more than one web browser, web browser window or web browser tab with the Plex web app, close them all except one. Then toggle this button back and forth:
Settings - Web Client - General - ‘Show Advanced’ - “Turn On/Off Settings Sync”

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