I have installed PMS on a VPS running Ubuntu 16.04.4 LTS but while I can access the web server page there is no trace of Plex Media Server. All the Plex processes seem to be running.
As per the issue I had with another VPS that @ChuckPA provided the solution for I tried SSH tunnelling to the loopback connector with ssh -L 8888:127.0.0.1:32400 user@ip.addr.of.vps then in my browser going to http://127.0.0.1:8888/web where I am prompted to login. However the result is the same as after login there is no trace of PMS on that VPS. My other five servers are listed & accessible
What could be causing this & what can I do to troubleshoot?
Just bumping this as I haven’t found a solution yet.
PMS is running on the VPS but I cannot configure or claim itnor even see it from the web interface.
I create an SSH tunnel then connect to the loopback connector & get prompted to login to my Plex account. After I login I see my other Plex servers but not the PMS running on the VPS that I am connected to.
Interesting you say “bump” 
The transition to the new forum hasn’t been the smoothest but we’re finally here.
To resolve this:
- Stop PMS
- Delete
Preferences.xml
- Start PMS
- Now open again in your browser at
http://127.0.0.1:8888/web
As one last step, should it fail, sudo chown -R plex:plex /var/lib/plexmediaserver and then repeat steps 1-4 above
Where is Preferences.xml located?
/var/lib/plexmediaserver/Library/Application Support/Plex Media Server
Thanks. Running through all of the steps including the changing ownership was necessary before I was finally able to see the PMS.
