When I right click on plex icon and say open plex it brings me to the webpage that says
Hmmm…can’t reach this page
try this
I have tried reinstalling and restarting to no avail. What is going on? my server has been offline and I don’t know how to fix this??
I am using windows 10
latest plex version
Neither do we sadly, since you never stated the OS of your server 
Please provide more info, as well as details about when this happened, like after an upgrade etc.
Also if you have some version info as well, it’ll be great, and if you at the same time could provide logs, it would be very helpful for the community in order to help you
i am unable to get logs
Still can’t help, without you start by telling us what OS your server is running!
And DETAILS!!!
I did I updated my original post. Also I am in the windows 10 fast track updates.
Please don’t in the future, unless you post you did so
You’ll find them in:
%LOCALAPPDATA%\Plex Media Server\Logs
And not a windows dude myself, but re-tagged your post, so people running that OS might find it
using Windows 10 Build 18898.1000
most recent log
May 15, 2019 15:46:03.164 [11252] INFO - Plex Media Server v1.15.4.994-107756f7e - Microsoft PC x64 - build: windows-x86 windows - GMT -05:00
May 15, 2019 15:46:03.164 [11252] INFO - Windows version: 10.0 (Build 18898), language en-US
May 15, 2019 15:46:03.164 [11252] INFO - 8 4200 MHz processor(s): Architecture=0, Level=6, Revision=40457 Processor Identifier=Intel64 Family 6 Model 158 Stepping 9, GenuineIntel
May 15, 2019 15:46:03.164 [11252] DEBUG - “C:\Program Files (x86)\Plex\Plex Media Server\Plex Media Server.exe”
May 15, 2019 15:46:03.164 [13572] DEBUG - Granting application loopback exemption: “C:\WINDOWS\system32\CheckNetIsolation.exe” LoopbackExempt -a “-n=caf9e577.plex_aam28m9va5cke”
May 15, 2019 15:46:03.201 [13572] DEBUG - Granted application loopback exemption
May 15, 2019 15:46:03.202 [13572] DEBUG - BPQ: [Idle] -> [Starting]
May 15, 2019 15:46:03.207 [13572] DEBUG - Opening 20 database sessions to library (com.plexapp.plugins.library), SQLite 3.26.0, threadsafe=1
May 15, 2019 15:46:03.223 [13572] INFO - SQLITE3:0x7edd54a9, 283, recovered 346 frames from WAL file C:\Users\zziol\AppData\Local\Plex Media Server\Plug-in Support\Databases\com.plexapp.plugins.library.db-wal
May 15, 2019 15:46:03.254 [13572] DEBUG - Running migrations. (EPG 0)
May 15, 2019 15:46:03.255 [13572] DEBUG - ChangestampAllocator: initialized to 0
May 15, 2019 15:46:03.255 [13572] DEBUG - Opening 2 database sessions to library (com.plexapp.plugins.library.blobs), SQLite 3.26.0, threadsafe=1
May 15, 2019 15:46:03.298 [13572] INFO - SQLITE3:0x7edd54a9, 283, recovered 346 frames from WAL file C:\Users\zziol\AppData\Local\Plex Media Server\Plug-in Support\Databases\com.plexapp.plugins.library.blobs.db-wal
May 15, 2019 15:46:03.301 [13572] DEBUG - Running migrations. (EPG 0)
May 15, 2019 15:46:03.841 [13572] ERROR - HttpServer: Error binding acceptor: An attempt was made to access a socket in a way forbidden by its access permissions
May 15, 2019 15:46:03.841 [13572] ERROR - Error: Unable to set up server: listen: An attempt was made to access a socket in a way forbidden by its access permissions (class boost::exception_detail::clone_impl<struct boost::exception_detail::error_info_injector >)
Try for a short test, and disable your firewall, then restart PMS
This also arises when another program is using either tcp port 32400 or 32401. Make sure both of these tcp ports are not in use by other applications
netstat -a -b -n > netstat.txt in elevated command line window would show what application is using port 32400 or 32401
that command did not work for me
what error ?
Did you run it in an elevated command line window?
Start / Run / cmd - right click on Command Prompt and select Run As Administrator
For the output file, put a path for the file
eg
`netstat -a -b -n > “%localappdata%\netstat.txt”
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
