Plex Won't Display Photos (LG WebOS TV)

Plex Players Smart TVs
1

I get an error on my LG G3 TV that “An error occurred displaying the current photo. This may be due to an insecure connection to the server.”

This issue is only occurring on my LG Smart TV. My Samsung TV and other devices display photos fine. I primarily want this functionality for the screensaver feature, which also does not work with photos due to error.

Attached screen captures of Photos library along with log. As you can see, thumbnails are there, but when you click an image, you get “An error occurred displaying the current photo. This may be due to an insecure connection to the server.” I only get this error on Plex client in WebOS. All other media (i.e. movies) work fine.

IMG_8708
IMG_8708943×530 97.2 KB

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Plex Media Server Logs_2025-06-27_13-29-30.zip (3.1 MB)

WebOS#: 23.20.69
Server Version#: 1.41.8.9834
Player Version#: 5.92

2

This issue is still present.

3

Hi Plex Support, please find Attached log file for Photo display error “due an insecure connection to the server“on LG OS

Plex Media Server Logs_2025-08-18_19-47-12.zip (6.8 MB)

4

I have exactly the same problem. Any solutions available?