Plex won't play after update to DMS 7.0

Hello.

After updating the DSM to version 7.0 I can’t play files from Plex. Plex just tells me to check my permissions? I have read/right permissions turned on for the shared folder and the Plex user but that does not help. I have tried to uninstall the Plex package but no go. Can someone please help me.

Thank you for your reply. I can’t edit the permissions? I can only see them and make new ones?

I did that but I can’t edit the PlexMediaServer permissions in the MEDIA folders…

Sorry the text is in Danish, but as you can see, PlexMediaServer is grey and I can only choose to see the permissions, I can’t edit them. I can make new ones but I don’t know if that is a good thing to do?

I have done that MANY times and it does not work, if you know where I fail please just tell me…

I do understand English thank you…

You write I have to edit my Plex MEDIA folders in Shared Folders, but the folders where my content is stored is NOT in the Shared Folder list, the only shared folder I got in there is a folder named Plex and the homes folder where the content folders (MEDIA) are stored. So if it’s not the Plex and not the homes folder I have to disable permissions for and then give them R/O or R/W permissions, then what do I do?

Skærmbillede 2021-08-27 kl. 22.54.13

It might not be the home folder as the Sverkel folder is located in the homeS folder, so I guess that will be the folder to change as it is the only one I got in the Shared Folder panel?

Skærmbillede 2021-08-27 kl. 22.55.17

I did as you said with the HOMES folder in Shared Folders and could from there do the rest so now it works. Thank you for your help and sorry for the trouble.

Thank you @Trump81 - I am experiencing issue but whenever I attempt to edit and revise permissions from local users > System Internal User, it doesn’t appear to “save” my edits (when I reopen the folder, it is back to Local users. Any thoughts as to what is going on ?

When I switch to System Internal User, it serves up a long menu of applications (Anti-virus, Dhcp sever, etc) all of which are unchecked as of now. PlexMediaServer is indicating “no access” - is that correct ?

@CH33ZST34K

The Control Panel settings menu always opens for “Local Users” by Synology Design.

You need to give PlexMediaServer (the application) access to the files.
No Access explains why it can’t play / see anything.

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