With the new update, I understand there is new metadata agent available. but When i click on “upgrade libraries” Plex says “error while trying to upgrade this server” what do I do?
My server runs on a WD My Cloud Home
Server Version#:1.18.6.2350
Player Version#:4.64.3
Sorry for the tag, I didn’t find a WD tag when I created the post. I changed it
For the Movies, I found the agent
But for the tv shows, I only have:
TheTVDB (currently in use)
Personal Media Shows
The Movie Database
so no Plex TV Series
Plex Documentation → Scanners & Agents
→ Migrating a TV library to use the new Plex TV Series Agent/Scanner
→ Upgrading a Movie library to the use the new Plex Movie Agent
Are you still running 1.18?
The new movie agent was introduced with 1.20. The new TV agent was introduced with 1.22.3.
Not sure why you were given the option to upgrade if you’re not on a release that supports the new agents.
twitkow
September 15, 2021, 12:02pm
5
My tv and movies won’t update on wd pr4100. I am running version 1.24.2.4973-2b1b51db9. Simply shows error message when ttempting update
twitkow
September 15, 2021, 12:06pm
6
Never mind… Logged in again and does not show that libraries need to be updated.
system
Closed
December 14, 2021, 12:07pm
7
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.