I installed the new Plex Pass Media Server version 0.9.12.2.1124 and afterwards I couldn't browse my server Library on my Xbox One. I could access the other stuff like Recently Added, Recently Released, and etc. but when I try to access all the titles, it just gives me an "Error Occurred". I then downgraded to Public Plex Media Server version 0.9.12.1.1079-b655370 and everything worked fine afterwards. Has anyone else encountered this problem?
I've only recently tried browsing TV Show and Home Video libraries and they work without any problem for me.
What type of library is it? On 9.12.2.1124 are you seeing this behavior on anything else (ie plexweb) or just the xbox?
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Also moved to Xbox One Forum.
I've only recently tried browsing TV Show and Home Video libraries and they work without any problem for me.
What type of library is it? On 9.12.2.1124 are you seeing this behavior on anything else (ie plexweb) or just the xbox?
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Also moved to Xbox One Forum.
The TV Show Library was working but not my main Movie Library. The only things I could access were the ones on the home page such as: Recent Movies and etc., but when I click on "Browse" on the top left, all I would get is Plex trying to access it and then it gives me the "Error Occurred" page.
I tried accessing my Movie Library on PlexWeb and everything works fine there. So far it was just Xbox One. I was going to try it on the PS4 but I decided to downgrade to the Public Release version 0.9.12.1.1079-b655370 and everything worked fine after that. I guess it seems to be a problem with the new Media Server version.
I tested a small movie library (about 150 movies) on my Windows 7 test server and my larger library (over 1,000 movies) on my FreeBSD machine both loaded with no problems.
If you can, can you try providing a clean log when attempting to access the library with browse (For clean I just mean restart the server before trying to go into browse so the first log file will be minimal).
https://support.plex.tv/hc/en-us/articles/200250417-Plex-Media-Server-Log-Files
Ok these are the LOG files that I got, don't know really know if I did this right or which one to look at, I'm just gonna paste them here, thanks in advance:
*removed*
The Plex Media Server.log is the right one but it is missing the start of the log. There is one request that is giving a null error but the start of the log with what is making the request is missing.
It's possible because of the length that part of the log went to the roll over in Plex Media Server.log.1 Or if you manually cut it off and don't want to post it you could PM it to me to forward on as well.
I upgraded to the lastest version of Plex server today and I am also getting an "Unexpected Error" when browsing Movies, my TV show section is fine. I've been playing movies from the recently added section without issue so I didn't notice any problems until now. I'll see if I can get logs.
