PlexAmp Artist Radio without popular tracks/related artists issue

Plex Labs
1

Good morning.

I had come here to ask a question about whether sonically related artists would also populate mixes, and it seems that the answer is yes, which is great - especially for artists that have no related artists metadata nor popular songs!

Now, an issue occurs here, which is the behavior is different in Plex Web (works well), PlexAmp artist page (doesn’t work well) and PlexAmp Recent Plays (works well).

I have a local artist that has no match on our data providers, thus had no related artists nor popular tracks info. The sonic analysis creates related artist matches, and now allows us to play an artist radio, which is great.

I observed these 3 behaviors:

  • When starting from Plex Web or PlexAmp recent plays, the behavior seems the same, in that the Radio queue is populated with artist songs that have been highly rated and then some of the related artists’ songs.
  • When starting from PlexAmp artist page, it does not populate the queue with any song from the original artist - not even the first song!

Here are the logs for around the time where I observed those, in case it helps.

I attach the full Plex log, redacting my email address, and then 3 smaller snippets of the time that I think relates to the queue generation. Hope it helps, but happy to share more details.

This behavior does not happen for artists with popular songs/related artists data (unsure if these are related, mind you).

The key difference in the logs is that, when starting from Plex Web or PlexAmp Recent Plays, we get a bunch of

DEBUG - Radio: Including a '<artist name>' track because the user highly rated it.

lines, whereas starting from the PlexAmp artist page it doesn’t.

Hope these help. Have a great weekend, and it’s great to finally be able to have radios for artists for which in the past there were no matches!

Have a great weekend, and let me know if you need more info - happy to share the database if it’s hard to replicate on your end.

Logs.zip (668.0 KB)

2

To clarify, you’re playing an existing artist radio which is already in the Recent Plays section vs selecting the radio icon on the top of the artist page?

So if you play it first from artist page it doesn’t work, but then if you play it from Recent Plays it does?

3

Correct. It’s not that “it doesn’t work” but rather when starting from the artist page it doesn’t add artist songs in this specific case. From Recent Plays, it does the same as from Plex Web.

I imagine the logs can help best detail what’s happening, but my hypothesis relates to the fact that this specific artist doesn’t have a match in the Artists database, and as such has no Popular Tracks nor related artists - only “Sonically Related Artists”.

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Apologies for not being able to give more details. To be clear, the mixes for artists that have matches/popular tracks/related artists seem to work well either way (probably because they have popular tracks?).

Happy to help troubleshoot further, just let me know.

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