Server Version#: 1.23.1.4571
Player Version#: PlexAmp for iPad
I’ve decided to embark on a potentially fraught journey of listening to every single one of my many, many albums in alphabetical order by album. I am also rating each song along the way. Please don’t judge me.
What I will ask is that you help me! Occasionally and annoyingly, I get about 1/3 of the way through the album and before I know it, PlexAmp is auto-rating the songs that are coming up. Strangely, they aren’t being rated all 4 stars or all 5 stars, they are all different and I can’t for the life of me figure out why it does it and why it only does it some of the time.
If the song is on another album (e.g. studio album and greatest hits compilation), and the metadata links the two songs, rating one will apply it to all. This might account for it.
But otherwise, I have never heard of this happening…
That would make sense, but isn’t the case here, I don’t think.
I know it has happened more than twice, but I can think of two distinct iterations, and they are both slightly different.
Was listening to an album that I had not previously rated and when I got just about 1/3 of the way through, star ratings auto generated throughout the remainder of the album, and as I said above, it wasn’t just straight 4 or 5 stars, but they were all different from 2-5.
I was listening to an album I had previously rated and as I was listening, the ratings changed from what I had rated them to new ratings, thus ruining the whole purpose of rating songs in the first place. Once again, it was once I was about 1/3 of the way through the album.
I did look into that on the second album, yeah. After seeing that the ratings were different (on my iPad) I logged into the Plex Web client (PC) and saw that they had all changed there too. It’s an album I listen to quite a lot, also, so it was clear which songs were incorrectly rated.
Finally, yes, once the ratings auto-rate in PlexAmp they’re locked into the Plex Web client.
If you run into the issue again, upload Plexamp debug logs right after it happens and we can see if there’s any indication of the app sending ratings. Otherwise the only explanation I have is that you have the same recordings on multiple albums and thus the ratings are shared.
Could you let me know how to find the logs for PlexAmp specific? I’m able to find it for the Web client, but not PlexAmp itself. Also, is there a way to check by date for the logs? I know exactly when I played the first album thanks to the Play History.
Sorry, I’m a little less tech-savvy when it comes to this – could you outline what the “proper” place means? When I go through the iPad platform, it only downloads the debug logs from today.
For full information, I was running PlexAmp from my iPad, which is pulling the information from my Synology NAS which is running through my PC.
iPad is considered a mobile platform in this case the ‘proper’ place is the advanced settings area Elan mentioned. The app should share a zip file containing logs from the last few open/close cycles, so if you’ve opened and then killed the app (read: swiped away, or left it inactive long enough) a few times recently, the logs might not go far back.
Try reproducing the issue, and sharing those logs to Elan or myself immediately afterwards
I was finally able to reproduce this isseu (albeit accidentally) and have shared the logs here.
In this instance, I was listening to Ela Minus’ “acts of rebellion” and the final two songs have auto-rated. Tracks 2 and 3 of Disc 1 (they told us it was hard, but they were wrong and el cielo no es de nadie" were rated “5 stars” manually. As I looked ahead, tracks 1 and 2 of Disc 2 (they told us it was hard, but they were wrong (edit) and el cielo no es de nadie (edit)), were automatically rated. What doesn’t make any sense to me is why those two tracks on Disc 2 would have different star ratings then the other Disc 1 tracks if it was a matter of metadada sharing a similar name. If that were the case, wouldn’t the auto-generated star ratings be the same as the tracks it shares a similar name with?
Jun 15, 2021 09:38:23.759 [Javascript] INFO - ViewState: Rating item 19a8802ca7dd34897aab27e3d8b3e68f94f30bb1/186229 6.
Jun 15, 2021 09:42:15.883 [Javascript] INFO - ViewState: Rating item 19a8802ca7dd34897aab27e3d8b3e68f94f30bb1/186230 8.
Jun 15, 2021 09:43:11.515 [Javascript] INFO - ViewState: Rating item 19a8802ca7dd34897aab27e3d8b3e68f94f30bb1/186230 10.
Jun 15, 2021 09:47:31.925 [Javascript] INFO - ViewState: Rating item 19a8802ca7dd34897aab27e3d8b3e68f94f30bb1/186231 10.
Jun 15, 2021 09:52:31.232 [Javascript] INFO - ViewState: Rating item 19a8802ca7dd34897aab27e3d8b3e68f94f30bb1/186232 8.
Jun 15, 2021 09:54:21.436 [Javascript] INFO - ViewState: Rating item 19a8802ca7dd34897aab27e3d8b3e68f94f30bb1/186233 6.
Jun 15, 2021 10:07:51.903 [Javascript] INFO - ViewState: Rating item 19a8802ca7dd34897aab27e3d8b3e68f94f30bb1/186235 6.
Jun 15, 2021 10:07:59.300 [Javascript] INFO - ViewState: Rating item 19a8802ca7dd34897aab27e3d8b3e68f94f30bb1/186234 8.
The IDs of the tracks are likely consecutive ones from an album: 186229, 186230, 186231, 186232, 186233, 186234, 186235. They’re spaced out, implying that you’re rating them as you’re listening.
I don’t see anything untoward happening here, but I also don’t know what the mapping of those IDs are or what ratings you actually applied.
You could Get Info and then View XML on two tracks with similar names that you claimed got linked ratings, e.g. and we could compare their data.
Just looked a bit deeper into your playback of el cielo no es de nadie.
09:44:25: start playback
09:47:29: still playing
09:47:31: you rated it five stars
09:47:33: you added it to a playlist
09:48:40: track ends
Nothing here looks suspicious, and that’s the only mention of rating that track.
And therein lies my question. I only rated that track, and yet, the other track that shares a name with it (with the addition of “(edit)”) had a rating appear out of nowhere. I’m not sure what I could provide to you to show that as I don’t even think I’ve ever played that “(edit)” track. The rating for it just…appeared.
This sounds exactly what was explained at the beginning of the thread, the edit and non edit are linked to the same “work” or GUID via musicbrainz (what plex use for music metadata).
This is “normal” and “expected” behavior for plex.
All songs that linked by the same GUID should/will have the same rating.
No rating should affect any other rating of a different GUID.
Whether or not different versions/releases of a song are linked to the same GUID is dependent on mbz.
Based on the above, I have not seen any unexpected rating in my use, but it would be good if we can narrow down what you are experiencing and why it is happening.
I would really like that, but am not sure what further “proof” I can give you that that is what is happening. It’s now happened on three separate occasions now, so it has to be something
Just a crazy thought: do you have ratings bound to hotkeys in some way? There is a section in the plexamp settings for this. If so, try clearing them and see if this goes away.
And in the same train of thought, do you have any keybindings set up on your keyboard?
the ‘proper’ place is the advanced settings area Elan mentioned. The app should share a zip file containing logs from the last few open/close cycles, so if you’ve opened and then killed the app (read: swiped away, or left it inactive long enough) a few times recently, the logs might not go far back.