Plexamp home screen: Issue getting data from plex-server

After restoring my server os (MacOS 10.14.6), Plexamp gives me the attached error (text of error: “Whoops/We had an issue getting data from ‘server-name’, and we’re pretty bummed about it.”) on the home screen. This happens on iOS (v 15.1) Plexamp v 3.8.0 and on MacOS (v. 10.15.7) Plexamp v 3.7.1.

I have re-scanned the music library files on the plex server and I have signed out of Plexamp and re-signed in, both to no avail. I can access the music library from the Plexamp library screen in Plexamp and from the web interface of Plex. All other Plex services seem fine.

Any suggestions on how to get around this error? Or can anyone point me to this topic if it has come up before.

I’ve also attached the log files.

Thanks…

Plex Media Server Logs_2021-11-03_08-49-38.zip (1.5 MB)

Your database looks corrupted af.

Nov 03, 2021 08:49:31.852 [0x700003580000] ERROR - [Music] SQLITE3:(nil), 11, database corruption at line 81887 of [1b256d97b5]
Nov 03, 2021 08:49:31.852 [0x700003580000] ERROR - [Music] SQLITE3:(nil), 11, statement aborts at 17: [select metadata_items.id as 'metadata_items_id', metadata_items.library_section_id as 'metadata_items_library_section_id', metadata_items.parent_id as 'metadata_items_parent_id', metad
Nov 03, 2021 08:49:31.853 [0x700003580000] ERROR - Soci Exception handled: sqlite3_statement_backend::loadRS: database disk image is malformed

How does one rebuild the database?

1 Like

Fixed. Thanks so much for your quick replies…

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