Plexamp is not prefering downloaded media (Android/Windows)

Plex Labs
1

Server Version#: 1.24.4.5081-e362dc1ee
Player Version#: 3.7.1
Android 9.0
Windows 10

Files are stored on and SD card on my phone. “Prefer Downloaded Media” is set to “Always”.

I know the files are on my phone. I can set the phone to airplane mode and songs play; even shut the server down and songs still play on my phone. If the server is up and my phone has a WiFi or cellular connection it appears to not use downloaded media. Data usage of my phone appears to confirm that’s it’s streaming and not using downloaded music.

2

Post a log right after playback of such an item and we’ll double check. It was broken on macOS/iOS but AFAIK working on Android.

3

7053530145263.zip (289.3 KB)

At 8:11 I started to play a song by Jonathan Davis, that song is on the SD card. The Pantera song that was played just before that I’m not 100% sure is on the SD card.

4

Maybe I misunderstand how preferred downloaded media works.

When using Plexamp on my phone and preferred downloaded media is clicked, should I see that song as being played on the server?

5

Yes. Reporting playback and streaming media are different things.

It’s using offline for the last two things you played.

Cache: Opened cache file with 29741056 bytes (of 29741056 total) at '/storage/9C33-6BBD/Android/data/tv.plex.labs.plexamp/files/Offline/64ebbe0ecffcd967e3a05da9721eab6e4d971d57ad803f2e77a9b634b7252ca9/b40d2a40257584a52deaeef2819d54ef221d3c6bb96638bc86b6c3f05579ae22'.
Cache: Opened cache file with 31345097 bytes (of 31345097 total) at '/storage/9C33-6BBD/Android/data/tv.plex.labs.plexamp/files/Offline/64ebbe0ecffcd967e3a05da9721eab6e4d971d57ad803f2e77a9b634b7252ca9/e3887c1212fb95fa1cc75dffe032906dd36ee6409cdf12edc3a8111379f632ad'.
6

Well sweet. I’m good to go.

Thanks for the follow up.

7

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