I have a synology NAS running Plex that works perfectly when playing locally and remotely for video and audio. I have Plexamp running on my iPhone and Ipad that works great remotely but as soon as I am on my local network back home it cannot find my server. How come the Plex app has no problem fin…

Thanks Elan. I Changed the server setting that is registered on Plex.tv (both the 192.xxx and 10.0.xx) were listed so once I selected the 10.0 one everything worked like a charm. Thanks for the help and support. Catch you on the plexside :metal:

Have you looked at the Plexamp logs for errors?

the only known cause of that is if the server isn’t signed in or the app and server are signed in under different accounts.

Thanks for the quick reply but this is applicable to all my devices on the local network. I’ve signed out and signed back in again and it’s the same. If I drop off the WiFi and go to 4G then it works perfectly. Go back to WiFi on local network and it can’t find the server. A bit stumped.

Plexamp-Logs-2023-05-28-2.zip (566.0 KB) Here you go. I switched between WiFi and cellular so that hopefully you can see some difference. Thanks

It’s trying these 2 addresses for your server: May 28, 2023 10:16:28.860 [Javascript] WARNING - DEVICE: Server connection https://192-168-194-126.1ae9433f7cca4ed8832f05d985e8b8ce.plex.direct:32400 didn't work for Diskstation: HTTP status -28 May 28, 2023 10:16:28.860 [Javascript] WARNING - DEVICE: …

Thanks Elan, I’m not too network savvy so will need to investigate. The strange thing is that all devices on my local network are set in the 10.0.4.xx range and not 192. So why would Plexamp be looking at 192 range?. Also why does the Plex app (on the same device) not have the same issue? (Just ou…

[image] pioneer123: why would Plexamp be looking at 192 range?. Because that’s the address which your server is registering with the cloud at plex.tv. [image] pioneer123: have port forwarding set up for Plex for remote access and it works great on both remote and local side It does no…

Plexamp not connecting on local network

Plex Labs

elan May 27, 2023, 5:58pm 5

So are we, until you provide Plexamp logs.

Topic		Replies	Views
Plexamp does not work on local network Plex Labs server-windows , plexamp	1	129	October 4, 2022
Can't Connect to Plexamp from LAN on Windows 10 or Android, Plex App works fine on Both Plex Labs plexamp	8	146	January 3, 2023
Plexamp only works locally but not on the internet Plex Labs server-synology , plexamp	2	143	May 13, 2025
Plexamp can't connect to my server, but Plex can (from iOS) Plex Labs plexamp	24	485	March 3, 2022
PlexAmp stopped connecting to my local server after recent update to the PlexAmp app Plex Labs plexamp	1	147	February 12, 2022

Plexamp not connecting on local network

Related topics