Plexamp "Now Playing" screen disappears on Android phone

Plex Labs
1

Hi

Ive been using Plexamp on my Android Mobile phone for over 12 months and casting it to several devices…no problem. The issue I have is that often, the “now playing” bar or full screen disappears and I can never find my way back to it. The only way I find I can fix “the problem” is to reopen the album, select the song that is playing and start the song/album over again. Not ideal.
I just want to find the "now playing " screen.

2

Generally if the app encounters an issue communicating with a cast device it’ll disconnect, which results in the player closing. One of the most common reasons for this happening is if there is any sort of battery saving enabled, which can cause the app to lose the connection.

Plexamp logs after it happens could also help diagnose.