Finally after month of trying to solve this. I realized plexamp on carplay will crash pms literally every other day
This is confirmed
these are the errors that occured during the time of the crash, it happened exactly when i turned carplay on
Aug 14, 2021 17:26:56.532 [0x7ff6aaf8bb38] DEBUG - Request: [192.168.2.1:52710 (WAN)] GET /:/timeline?state=error&duration=115862&time=0&playQueueItemID=47850&key=%2Flibrary%2Fmetadata%2F32399&ratingKey=32399&playQueueID=3152&playQueueVersion=1&containerKey=%2FplayQueues%2F3152&hasMDE=1&includeFields=thumbBlurHash (26 live) TLS GZIP Signed-in Token (xxx)
Aug 14, 2021 17:26:56.533 [0x7ff6aaf8bb38] DEBUG - Client [31f4380a-e79d-4181-b946-0d6048c58beb] reporting timeline state error, progress of 0/115862ms for guid=, playbackTime=-1ms ratingKey=32399 url=, key=/library/metadata/32399, containerKey=/playQueues/3152, metadataId=32399, source=
Aug 14, 2021 17:26:56.534 [0x7ff6aaf8bb38] DEBUG - [Now] User is xxx(ID: 1)
Aug 14, 2021 17:26:56.534 [0x7ff6aaf8bb38] DEBUG - [Now] Device is iOS (xiPhone).
Aug 14, 2021 17:26:56.534 [0x7ff6aaf8bb38] DEBUG - [Now] Profile is iOS
Aug 14, 2021 17:26:56.534 [0x7ff6aaf8bb38] DEBUG - [Now] Updated play state for /library/metadata/32399.
Aug 14, 2021 17:26:56.534 [0x7ff6aaf8bb38] DEBUG - Statistics: (31f4380a-e79d-4181-b946-0d6048c58beb) Reporting active playback in state 0 of type 10 (scrobble: 0) for account 1
Aug 14, 2021 17:26:56.536 [0x7ff6aba9cb38] DEBUG - Completed: [192.168.2.1:52710] 200 GET /:/timeline?state=error&duration=115862&time=0&playQueueItemID=47850&key=%2Flibrary%2Fmetadata%2F32399&ratingKey=32399&playQueueID=3152&playQueueVersion=1&containerKey=%2FplayQueues%2F3152&hasMDE=1&includeFields=thumbBlurHash (26 live) TLS GZIP 3ms 455 bytes (pipelined: 1)
Aug 14, 2021 17:26:56.541 [0x7ff6ababfb38] DEBUG - Auth: authenticated user 1 as xxx
Aug 14, 2021 17:26:56.541 [0x7ff6ab17ab38] DEBUG - Request: [192.168.2.1:52711 (WAN)] GET /:/timeline?state=error&duration=115862&time=0&playQueueItemID=47850&key=%2Flibrary%2Fmetadata%2F32399&ratingKey=32399&playQueueID=3152&playQueueVersion=1&containerKey=%2FplayQueues%2F3152&hasMDE=1&includeFields=thumbBlurHash (26 live) TLS GZIP Signed-in Token (xxx)
Aug 14, 2021 17:26:56.542 [0x7ff6ab17ab38] DEBUG - Client [31f4380a-e79d-4181-b946-0d6048c58beb] reporting timeline state error, progress of 0/115862ms for guid=, playbackTime=-1ms ratingKey=32399 url=, key=/library/metadata/32399, containerKey=/playQueues/3152, metadataId=32399, source=
I’m afraid this must be a coincidence, there’s nothing Plexamp does differently with respect to the server with CarPlay connected, except perhaps request images with slightly different sizes. The log snippet you’ve pasted looks totally innocuous.
No
For two weeks i been absolute religious about checking my server before starting my car. And every other day it will crash when i turn carplay on when it was working fine just before
Googling seems to show this problem started a month ago (same time as mine)
It SEEMS to happen when i click on a smart playlist with tons of tracks
I dont remember it crashed on any regular album
Post some logs of both plexamp and PMS next time it crashes. Like, actual log uploads (not copy pasted).
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Yes, that would be helpful!
Hmmm didnt know plexamp has a log
Ok will google how to
Plexamp-Logs-2021-08-16-1.zip (575.7 KB)
So Aug 14 around 17 clock is when the crash happened. I sadly do not have older logs atm
Please post PMS logs, as this is what is crashing.
Plex Media Server Logs_2021-08-16_06-16-51.zip (5.3 MB)
here you go friend
It’s a bit like a needle in the haystack, you’d need to upload the server logs right after it crashes so we have more of a clue what might be triggering it.
The Plexamp logs had some interesting errors in there around audio, what device/OS version?
Iphone 12 ios 14.7
Last crash i remember was on Aug 14 5:15 - 5:30 pm
Im pretty positive this happens if recent play has a style station loaded or any type of station. Not sure why
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