Plexamp/PMS won't analyze my music files [solved]

The Plex Media Scanner Deep Analysis log-files should have data about what it’s doing. The job gets kicked off:

  • After you do a scan when you’ve added media (even if you cancel the scan right after it adds the new media).
  • Nightly scheduled tasks.
  • On the CLI running the --analyze-loudness command on an item or library.

We’re tracking a crash in this area, so if you can figure out a track which is causing it to crash, we’d greatly appreciate your help there, since it’s hard for us to fix just from the crash data alone.