Plexamp skips Tidal tracks when using Sonos

[ecr80]

Server Version#: 1.32.5.7210
Player Version#: 4.7.4 (Plexamp)

Never noticed this issue before. But it skips Tidal content. . The problem seems with Mac version of plexamp

EDIT: just noticed it on iOS Plexamp as well… if using AirPlay it works fine, but If I choose Sonos, Tidal songs get skipped. Also to complicate things some recent songs added to my Library from Tidal play fine with Sonos (from the last couple of days), but songs I have mostly added through out my use of Plex stopped working. But If I play them directly from Tidal Source they Play fine.

Bottom line is that the problem is with songs I have added from Tidal to my Library (Plex Server) but if I choose Tidal as my source they play fine on Sonos.

Edit 2: Added Plexamp and Server logs
Plexamp-Logs-2023-07-02-1.zip (365.1 KB)
Plex Media Server Logs_2023-07-02_11-45-15.zip (4.2 MB)

[ecr80]

It seems this issue isn’t new according to the forums. But it’s the first time I have noticed it.

Considering AirPlay uses v1, I would prefer using Sonos Native. Hopefully it’s fixed at some point.

Edit: Added the Plexamp and Server Logs to the original post.

[ecr80]

kinda figured this out. the tracks that don’t play from Tidal on Sonos, are music that I added to my Local Library at some point. Just noticed that the tracks that don’t work with Sonos are only labeled as “FLAC”, But the tracks that play without problem have the FLAC label but also the sample rate for example “FLAC 44/16”. in the screenshot it shows various albums from Foo Fighters that don’t work which are just labeled “FLAC” but in case of their new album added the FLAC 44/16 version and it’s working fine. Been doing replacing all my albums like that and it’s working so far. Which makes me thing maybe the one I added initially was the Atmos version maybe, and Plexamp casting to Sonos doesn’t recognize it.

cc. @elan