Plexamp v4.11.0 hangs on startup in Linux

When I try to start the appimage it opens the app and then hangs without rendering anything.

Starting it in the console doesn’t appear to show errors:

Main: restoring window state from /home/kevin/.config/Plexamp/window-state-plexamp-main.json
Started Media Service: false
Linux: Registering MPRIS service.
libva error: vaGetDriverNameByIndex() failed with unknown libva error, driver_name = (null)
Checking for update
Update for version 4.11.0 is not available (latest version: 4.11.0, downgrade is disallowed).
checkForUpdatesAndNotify called, downloadPromise is null

Unless downloadPromise isn’t supposed to be null…

Actually I let it sit for a bit and an error did eventually appear in the output:

Warning: loader_get_json: Failed to open JSON file radeon_icd.i686.json
Warning: loader_get_json: Failed to open JSON file lvp_icd.i686.json
Warning: /usr/lib/x86_64-linux-gnu/libvulkan_intel.so: cannot open shared object file: Permission denied
Warning: loader_icd_scan: Failed loading library associated with ICD JSON /usr/lib/x86_64-linux-gnu/libvulkan_intel.so. Ignoring this JSON
Warning: loader_scanned_icd_add: Could not get 'vkCreateInstance' via 'vk_icdGetInstanceProcAddr' for ICD libGLX_nvidia.so.0
Warning: loader_get_json: Failed to open JSON file intel_icd.i686.json
Warning: /usr/lib/x86_64-linux-gnu/libvulkan_radeon.so: cannot open shared object file: Permission denied
Warning: loader_icd_scan: Failed loading library associated with ICD JSON /usr/lib/x86_64-linux-gnu/libvulkan_radeon.so. Ignoring this JSON
Warning: loader_get_json: Failed to open JSON file lvp_icd.x86_64.json
Warning: vkCreateInstance: Found no drivers!
Warning: vkCreateInstance failed with VK_ERROR_INCOMPATIBLE_DRIVER
    at CheckVkSuccessImpl (../../third_party/dawn/src/dawn/native/vulkan/VulkanError.cpp:101)
    at CreateVkInstance (../../third_party/dawn/src/dawn/native/vulkan/BackendVk.cpp:493)
    at Initialize (../../third_party/dawn/src/dawn/native/vulkan/BackendVk.cpp:379)
    at Create (../../third_party/dawn/src/dawn/native/vulkan/BackendVk.cpp:301)
    at operator() (../../third_party/dawn/src/dawn/native/vulkan/BackendVk.cpp:556)

Looks to be some kind of driver issue?

The only time I’ve seen issues like this recently were related to patches that the Mint team makes to the stock Ubuntu kernel causing issues with certain graphics drivers.

What OS are you using? Any chance it’s Mint?

Try performing all available updates followed by a reboot.

If that doesn’t fix it, try using the Flatpak build. We’re planning to end support for appimage in the not-too-distant future, as Flatpak solves a lot of these kinds of issues.

Yeah, it is Mint. That didn’t fix it, but the Flatpak works without issues, so I’ll switch to that - thanks.

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