PlexAmp AppImage not launching

Plex Labs
1

Recent upgrade on POP_OS! (22.04)
. Using PlexAmp 4.2.1:

Main: Window state x:2511 y:430 w:270 h:515 fullscreen:undefined maximized:true
Main: Display bounds x:3120 y:150 w:1600 h:900
Started Media Service: false
Linux: Registering MPRIS service.
libva error: vaGetDriverNameByIndex() failed with unknown libva error, driver_name = (null)
libva error: vaGetDriverNameByIndex() failed with unknown libva error, driver_name = (null)
libva error: vaGetDriverNameByIndex() failed with unknown libva error, driver_name = (null)
[267162:0505/010256.889661:FATAL:gpu_data_manager_impl_private.cc(415)] GPU process isn't usable. Goodbye.
Trace/breakpoint trap (core dumped)


$ screenfetch 
                             maxtim@pop-os
                             OS: Pop 22.04 jammy
                             Kernel: x86_64 Linux 5.16.15-76051615-generic
         #####               Uptime: 5h 12m
        #######              Packages: Unknown
        ##O#O##              Shell: bash 5.1.16
        #######              Resolution: 4720x1050
      ###########            DE: GNOME 41.4
     #############           WM: Mutter
    ###############          WM Theme: Ayu-Mirage-Dark
    ################         GTK Theme: Pop-dark [GTK2/3]
   #################         Icon Theme: Moka
 #####################       Font: Fira Sans Semi-Light 10
 #####################       Disk: 5.4T / 24T (23%)
   #################         CPU: AMD FX-8320 Eight-Core @ 8x 3.5GHz
                             GPU: NVIDIA GeForce GTX 960
                             RAM: 17787MiB / 32054MiB
1 Like
2

pingā€¦ Wondering if Iā€™m the only person with this issueā€¦

3

I have the same issue. I have to add ā€œā€“disable-gpu-sandboxā€ to be able to launch plexamp on Ubuntu 22.04.

4

I am experiencing this issue on Ubuntu 22.04 with Plexamp AppImage 4.2.2.

./Plexamp-422.AppImage
Main: Window state x:undefined y:undefined w:270 h:515 fullscreen:undefined maximized:undefined
Main: Display bounds x:undefined y:undefined w:undefined h:undefined
Started Media Service: false
Linux: Registering MPRIS service.
libva error: vaGetDriverNameByIndex() failed with unknown libva error, driver_name = (null)
libva error: vaGetDriverNameByIndex() failed with unknown libva error, driver_name = (null)
libva error: vaGetDriverNameByIndex() failed with unknown libva error, driver_name = (null)
[85391:0614/182910.465236:FATAL:gpu_data_manager_impl_private.cc(415)] GPU process isnā€™t usable. Goodbye.

1 Like
5

Iā€™m also getting this issue:

Main: Window state x:3437 y:691 w:354 h:549 fullscreen:undefined maximized:false
Main: Display bounds x:2560 y:0 w:2560 h:1440
Started Media Service: false
Linux: Registering MPRIS service.
[398285:0620/104007.636263:FATAL:gpu_data_manager_impl_private.cc(415)] GPU process isn't usable. Goodbye.
Trace/breakpoint trap (core dumped)

It was working fine yesterday when I was on Ubuntu 20.04 but since the (possibly ill advised) upgrade to 22.04 that I just did, this is now not working (v4.2.1 and v4.2.2)

                          ./+o+-       dan@dan-Vostro-15-7510
                  yyyyy- -yyyyyy+      OS: Ubuntu 22.04 jammy
               ://+//////-yyyyyyo      Kernel: x86_64 Linux 5.15.0-39-generic
           .++ .:/++++++/-.+sss/`      Uptime: 17h 34m
         .:++o:  /++++++++/:--:/-      Packages: 2320
        o:+o+:++.`..```.-/oo+++++/     Shell: bash 5.1.16
       .:+o:+o/.          `+sssoo+/    Resolution: 5120x1440
  .++/+:+oo+o:`             /sssooo.   DE: GNOME 41.7
 /+++//+:`oo+o               /::--:.   WM: Mutter
 \+/+o+++`o++o               ++////.   WM Theme: Adwaita
  .++.o+++oo+:`             /dddhhh.   GTK Theme: Yaru-prussiangreen-dark [GTK2/3]
       .+.o+oo:.          `oddhhhh+    Icon Theme: Yaru-prussiangreen
        \+.++o+o``-````.:ohdhhhhh+     Font: Ubuntu 11
         `:o+++ `ohhhhhhhhyo++os:      Disk: 213G / 718G (31%)
           .o:`.syhhhhhhh/.oo++o`      CPU: 11th Gen Intel Core i7-11800H @ 16x 4.6GHz [67.0Ā°C]
               /osyyyyyyo++ooo+++/     GPU: NVIDIA GeForce RTX 3050 Laptop GPU
                   ````` +oo+++o\:     RAM: 24812MiB / 64056MiB
                          `oo++.
6

Sadly, this didnā€™t fix the issue for me.

7

You have to install FUSE.

sudo add-apt-repository universe
sudo apt install libfuse2

This should be on the install page.

8

For anybody running into issues with the Plexamp AppImage, you can alternatively install the official flatpak from Flathub now :slight_smile:

Ubuntu users may initially need to configure flatpak support per the setup guide. Most other Linux distro users should find the flatpak ā€œjust worksā€

https://flatpak.org/setup/Ubuntu

9

Using --disable-gpu-sandbox worked for me on Ubuntu 22.04.1 with AppImage.

Will there be snap support in the future?

10

No plans for snap support at present. The next release should include some upgraded dependencies that may help in this case :crossed_fingers:

11

Honest question but how does anyone use plexamp on a desktop ? The interface is absolutely TINY. I cannot be the only one who experiences this.

Iā€™m on ubuntu 22.04 and using /Plexamp-4.3.0.AppImage -disable-gpu-sandbox to start it as it wonā€™t even start without doing that. Plex desktop client is much better from an interface perspective but wish I had some more of the functions from the plexamp in it.

12

I suspect Iā€™m in the minority but I love the small form factor of the desktop app. It was a shock at first, but then I got into it and now donā€™t like ā€˜bigā€™ players. Using it on Windows.

1 Like
13

kinda sounds like youā€™re describing a DPI scaling issue ?

I currently donā€™t have a linux desktop to try this on, but you might try adding --force-device-scale-factor=2 ā€¦ donā€™t know if it will work in combination with the --disable-gpu-sandbox option, but might be worth a try

(I did previously have a similar issue on linux with spotify, and I recall this was one way to fix it)

14

Thanks, ./Plexamp-4.3.0.AppImage -disable-gpu-sandbox --force-device-scale-factor=2 certainly helped and its more usable. Appreciate the post.

15

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