Plexamp Windows 10 client build 3.4.1 - unable to get past the sign in window

I downloaded and have installed the plexamp Windows 10 client 3.4.1 to my PC.

When I attempt to sign in with my plex account, I enter user email address and password and click the sign in button, it changes to a circle but nothing else happens.

At the bottom of the plexamp screen there is the option to sign in with browser, when I click that option it just displays an error message.

Contents of log file:
Jan 20, 2021 13:21:12.339 [Javascript] INFO - Starting Plexamp 3.4.1
Jan 20, 2021 13:21:12.340 [Javascript] INFO - METRICS: Initializing.
Jan 20, 2021 13:21:12.340 [Javascript] INFO - USER: Refreshing users.
Jan 20, 2021 13:21:12.340 [Javascript] INFO - DEVICE: Error loading resources.
Jan 20, 2021 13:21:12.341 [Javascript] WARNING - METRICS: Cannot start up, no token.
Jan 20, 2021 13:21:12.341 [Javascript] INFO - USER: Loaded 0 users
Jan 20, 2021 13:21:12.341 [Javascript] WARNING - DEVICE: Cannot initialize, no token.
Jan 20, 2021 13:21:12.341 [Javascript] INFO - App: Device manager initialized in 1ms.
Jan 20, 2021 13:21:12.342 [Javascript] INFO - Sync: Loaded in 2ms.
Jan 20, 2021 13:21:12.343 [Javascript] INFO - Sync: Refreshing all items.
Jan 20, 2021 13:21:12.343 [Javascript] INFO - ACCOUNT: Refreshing data.
Jan 20, 2021 13:21:12.346 [Javascript] INFO - App: Settings, offline and cache initialized in 5ms.
Jan 20, 2021 13:21:12.347 [Javascript] INFO - Audio: Initializing.
Jan 20, 2021 13:21:12.347 [Javascript] INFO - Audio: Binding settings.
Jan 20, 2021 13:21:12.347 [Javascript] INFO - Audio: Setting player info.
Jan 20, 2021 13:21:12.347 [0x00004ea0] DEBUG - BASS: Starting up.
Jan 20, 2021 13:21:12.362 [0x00004ea0] INFO - BASS: Device 1: Default - enabled default - sample rates:
Jan 20, 2021 13:21:12.362 [0x00004ea0] INFO - BASS: Device 2: Speakers (Dell USB Audio) - enabled handset hdmi headset line speakers - sample rates:
Jan 20, 2021 13:21:12.362 [0x00004ea0] INFO - BASS: Device 3: Speakers / Headphones (Realtek Audio) - enabled default handset hdmi headset line speakers - sample rates:
Jan 20, 2021 13:21:12.362 [0x00004ea0] DEBUG - BASS: Using plugin path ‘C:\Users\admin\AppData\Local\Programs\Plexamp\resources\treble/’.
Jan 20, 2021 13:21:12.362 [0x00004ea0] INFO - BASS: Loaded ALAC plug-in version 2.4.0.0
Jan 20, 2021 13:21:12.363 [0x00004ea0] INFO - BASS: Loaded FLAC plug-in version 2.4.4.2
Jan 20, 2021 13:21:12.364 [0x00004ea0] INFO - BASS: Loaded OPUS plug-in version 2.4.1.12
Jan 20, 2021 13:21:12.365 [0x00004ea0] INFO - BASS: Loaded APE plug-in version 2.4.2.0
Jan 20, 2021 13:21:12.366 [0x00004ea0] INFO - BASS: Loaded MPC plug-in version 2.4.1.2
Jan 20, 2021 13:21:12.368 [0x00004ea0] INFO - BASS: Loaded DSD plug-in version 2.4.1.2
Jan 20, 2021 13:21:12.368 [0x00004ea0] INFO - BASS: Core version 2.4.15.0
Jan 20, 2021 13:21:12.368 [0x00004ea0] INFO - BASS: Mixer version 2.4.9.0
Jan 20, 2021 13:21:12.368 [0x00004ea0] INFO - BASS: FX version 2.4.12.1
Jan 20, 2021 13:21:12.368 [0x00004ea0] INFO - BASS: Curl version is 7.73.0-DEV (protocols: dict file http https; ssl: OpenSSL/1.1.1h; libz: 1.2.11; DNS: threaded).
Jan 20, 2021 13:21:12.370 [Javascript] INFO - App: Player initialized in 25ms.
Jan 20, 2021 13:21:12.373 [Javascript] INFO - Player: Initializing with state null
Jan 20, 2021 13:21:12.373 [Javascript] INFO - App: Stopping activity recognition.
Jan 20, 2021 13:21:12.374 [Javascript] INFO - Player: Sending state changed [A] - (0/0) in state stopped with artwork false.
Jan 20, 2021 13:21:12.374 [Javascript] INFO - Network changed: type is unknown effectiveType is 4g -> 2
Jan 20, 2021 13:21:12.374 [Javascript] INFO - Discovery: Refresh based on network coming online.
Jan 20, 2021 13:21:12.374 [Javascript] INFO - Sync: New network type 2
Jan 20, 2021 13:21:12.375 [0x00004ea0] INFO - BASS: Network switched to 2.
Jan 20, 2021 13:21:12.378 [Javascript] INFO - ViewState: Error loading from storage. Unexpected token u in JSON at position 0
Jan 20, 2021 13:21:12.378 [Javascript] INFO - Cloud: [RecentPlays] Error loading from storage. Unexpected token u in JSON at position 0
Jan 20, 2021 13:21:12.379 [Javascript] INFO - App: Stores initialized in 8ms.
Jan 20, 2021 13:21:12.379 [Javascript] INFO - Shortcuts: Initializing!
Jan 20, 2021 13:21:12.380 [Javascript] INFO - Init: Stores all initialized.
Jan 20, 2021 13:21:12.381 [Javascript] INFO - App: Boot complete in 118ms.
Jan 20, 2021 13:21:12.505 [Javascript] WARNING - Animated: useNativeDriver is not supported because the native animated module is missing. Falling back to JS-based animation. To resolve this, add RCTAnimation module to this app, or remove useNativeDriver. More info: https://github.com/facebook/react-native/issues/11094#issuecomment-263240420
Jan 20, 2021 13:21:17.384 [Javascript] INFO - Sync: Looking for incomplete items.
Jan 20, 2021 13:21:22.388 [Javascript] INFO - Player: Precaching next 15 tracks.
Jan 20, 2021 13:22:12.783 [Javascript] INFO - Auth: Requesting PIN.
Jan 20, 2021 13:22:13.694 [Javascript] ERROR - Auth: Could not get PIN unable to get local issuer certificate

We’ve attempted to reproduce but haven’t had any luck. On Windows one has to be suspicious of malware which tries to intercept HTTPS traffic. But that’s sort of what “unable to get local issuer certificate” sounds like.

Thanks for the suggestion about the HTTPS traffic intercept.

The network I was connected to had a firewall inspecting HTTPS requests, tethering to my phone for Internet I was able to complete the login.

Good to know, thanks!

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