Plexamp won't open on android auto without opening the app on the phone

Plex Labs
1

Server Version#: 1.41.2.9200
Player Version#: 4.11.2
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

Unless I open the plexamp app on my phone, when I try to open the app on the car on android auto, only shuffle play will display? I have an honor magic 5 pro, running android 14.

Always used to work fine but been behaving like this for the last month or so.

Any tips would be appreciated

Thanks

Ps, I have checked my battery saver, and app launch permissions, and there are no restrictions set. Thanks

2

Maybe uploading the logs like they request in the post will help. I see no response with the support folks if there is no log file to troubleshoot.

3

Hi,

Thanks for the response. Apologies I am so new to the forums. Are you able to advise on what logs and how to retrive to upload them?

Thanks you so much

Nick

4

Here you go: https://support.plex.tv/articles/201573117-android-android-tv-fire-tv-logs/

1 Like
5

DOC-20241205-WA0000.zip (687.0 KB)
Plexamp logs attached. Connected to car. Fault happened, opened plexamp on phone and created the log

1 Like
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