Server Version#: 1.40.3.8555
Player Version#: 4.10.1
Hello! I am not sure where the problem is, but in Plexamp (both on macOS, and iOS) the “Most listened in ” section is empty. Or, to say it better, I can see it shows albums on the home:
But if I click to see more, I get only empty panels:
I am not sure if I configured something wrong or what.
Thank you for your support.
PS: I attach the logs, in case they will be useful.
Can you dive into the charts which show that error and then upload Plexamp logs?
Sure. I moved into the charts, changed month, changed to weekly and yearly view and got the log.
Plexamp-Logs-2024-07-02-1.zip (160.5 KB)
Some other info:
Let me know if there is anything else I can do.
For some reason the server is returning a 404.
Jun 30, 2024 10:16:12.812 [0x16bedb000] DEBUG - Request: [192.168.1.156:55710 (Subnet)] GET /library/all/top?type=9&librarySectionID=1&viewedAt%3E=1717192800&viewedAt%3C=1719784799&limit=26&accountID=1&excludeFields=summary&includeFields=thumbBlurHash (4 live) #28ee9 TLS Page 0-25 GZIP Signed-in Token (thek3nger) (tethys)
Jun 30, 2024 10:16:12.813 [0x16bb93000] DEBUG - Completed: [192.168.1.156:55710] 404 GET /library/all/top?type=9&librarySectionID=1&viewedAt%3E=1717192800&viewedAt%3C=1719784799&limit=26&accountID=1&excludeFields=summary&includeFields=thumbBlurHash (4 live) #28ee9 TLS GZIP Page 0-25 1ms 379 bytes (pipelined: 4)
I’m a bit of a loss as to why…
Anything special you can think of? Are all the different charts sections blank?
Hi elan,
During my lunch break I played a bit with cURL to try to understand better the issue. I tried every API in the Library’s API Reference and they all works. Even /library/all works correctly. But the moments that I add the top thing, I get a 404 (out of “desperation” I tried type from 0 to 9 
)
(PS: If I don’t set type I get Bad Request as expected)
The corresponding Plex Media Server log is
Jul 02, 2024 15:10:22.940 [0x16bf67000] DEBUG - Request: [192.168.1.156:64407 (Subnet)] GET /library/all/top?type=3 (4 live) #302a8 TLS GZIP Signed-in Token (thek3nger) (Firefox)
Jul 02, 2024 15:10:22.944 [0x16bb07000] DEBUG - Completed: [192.168.1.156:64407] 404 GET /library/all/top?type=3 (4 live) #302a8 TLS GZIP 4ms 379 bytes (pipelined: 1)
For the Pixelamp interaction is the same. I tried moving around in different time intervals: same result. I also manually messed with the endpoint timestamps, with no difference.
Jul 02, 2024 15:12:21.723 [0x6fea7000] DEBUG - Networking: Completed request 11032: (GET https://192-168-1-156.862f6dabea534c7995d52ab2483b0f65.plex.direct:32400/library/all/top?type=9&librarySectionID=1&viewedAt%3E=1718575200&viewedAt%3C=1719179999&limit=26&accountID=1&excludeFields=summary&includeFields=thumbBlurHash&X-Plex-Device-Name=tethys) with code 404 (have 85 bytes) in 3 ms.
Jul 02, 2024 15:12:21.737 [Javascript] INFO - Networking: Error parsing JSON from request 11032: 404 Unexpected token '<', "<html><hea"... is not valid JSON
Jul 02, 2024 15:12:21.737 [Javascript] INFO - Error loading: get https://192-168-1-156.862f6dabea534c7995d52ab2483b0f65.plex.direct:32400/library/all/top?type=9&librarySectionID=1&viewedAt%3E=1718575200&viewedAt%3C=1719179999&limit=26&accountID=1&excludeFields=summary&includeFields=thumbBlurHash&X-Plex-Device-Name=tethys: HTTP status 404
But, it is not surprising because the “basic” endpoint doesn’t seems to work as well.
I’ll try again later today. I’ll start with rebooting/reinstalling the server and all the classics. 
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
