Plexconnect NO PLEX LIBRARY AVAILABLE

@tsuenku said:
oh god. Finally I got it working. In “List of IP addresses and networks that are allowed without auth” section, you have to use netmask as well. For example, if your ATV’s IP address is 192.168.0.100, you have to use 192.168.0.100/255.255.255.0 to make it work.

Many thanks for your support. It did solve my problem !

Hi, I have the same problem under ATV3: No PLEX libary selection available:
Where could I find the menue to complete the netmask-Input?

@Christian1234567 said:
Hi, I have the same problem under ATV3: No PLEX libary selection available:
Where could I find the menue to complete the netmask-Input?

It is in your Plex Server settings (not the PlexConnect settings), under Network.

i have 2 ATV2 and 1 ATV3 and none work since upgrading. is there a way to specify a range of addresses rather than 3 separate addresses which may change. i just want my flex back!

@jevans04 said:

@Christian1234567 said:
Hi, I have the same problem under ATV3: No PLEX libary selection available:
Where could I find the menue to complete the netmask-Input?

It is in your Plex Server settings (not the PlexConnect settings), under Network.

Thanks a lot, now it works :slight_smile:

@ebbandflow said:
It appears as though the change needs to be made on the PMS > Settings > Network > “List of IP addresses and networks that are allowed without auth” and you have to use the ATV IP not the PMS IP.

After hours of banging my head against a wall, yes. this

@tsuenku said:
oh god. Finally I got it working. In “List of IP addresses and networks that are allowed without auth” section, you have to use netmask as well. For example, if your ATV’s IP address is 192.168.0.100, you have to use 192.168.0.100/255.255.255.0 to make it work.

HIIIIIII !!! GREAT !!! you gave me the answer of my f… problem of those last 4 days !!!
Tahnk you very much

greets

I believe you can also use: 192.168.0.1/24 which will represent the range of ip’s from 192.168.0.1 to 192.168.0.1.255
Kind of a broad brush approach but basically one input will cover anything (255) on your local network.

/24 is a network mask of 255.255.255.0 A 24 net mask represents the number of ones (1) in a 32bit subnet mask
In binary it looks like this 11111111.11111111.11111111.00000000

@tsuenku said:
oh god. Finally I got it working. In “List of IP addresses and networks that are allowed without auth” section, you have to use netmask as well. For example, if your ATV’s IP address is 192.168.0.100, you have to use 192.168.0.100/255.255.255.0 to make it work.

Hi, thank you it solved my first problem, too!!!
But my ATV3 finds no movies withe “search-function”. The library works fine, but if I search a special movie, it shows only the results in the category “series”.

Is there a special adjustment?

@tsuenku said:
oh god. Finally I got it working. In “List of IP addresses and networks that are allowed without auth” section, you have to use netmask as well. For example, if your ATV’s IP address is 192.168.0.100, you have to use 192.168.0.100/255.255.255.0 to make it work.

THANKS! This solved my problem too.

1 Like

This resolved my issue as well. It probably wouldn’t hurt too have this posted as a FAQ or “quick help” option for PlexConnect.

It’s already in the FAQ