PlexConnect on FreeNAS: Trailers Unavailable...

Dev Community Apps & Creations
1

Greetings!

 

I stumbled across this handy app while trying to get Plex running on an aTV my wife recently got.  We generally use her iPad to push plex content to the aTV but I wanted a more "seamless" integration with my PMS.  (Wishing it worked more like the Roku!)  I have poured over these forums and read through every major OS guide (and some random user tutorials) both on this forum and github.  I know you get a thousand of these, so any help is greatly appreciated!

 

I am getting the "trailers app unavailable" error message.

 

 

System:

Model: A1465

Firmware: 7.0.1 (6912)

Running PMS plugin in a jail on FreeNAS
Running PlexConnect from a separate custom jail on same FreeNAS box
Python 2.7.6
PMS Version 0.9.9.12 (according to web gui)
 
PlexConnect.log:
 
 
Some extra debugging:
(with these lines uncommented: https://github.com/iBaa/PlexConnect/blob/master/DNSServer.py#L413 and piping stdout to a separate log)
 
 
 
PlexConnect Version:
 
 
Settings.cfg - i've tried it with GSM set to both True and False, same output either way (no GDM output in the log either way either)
 
 
  • I've verified that the application.js file serves (after accepting the "invalid" ERR_CERT_AUTHORITY_INVALID cert) by bypassing the user agent check and loading it in a browser
  • Verified that my PMS is up an running on 3 other devices (iPad Mini, Win8 box, Win7 box)
  • Can ping the PMS IP from the PlexConnect jail
  • Rebooted all devices multiple times
  • Verified the certs
 
 
Note: The shutdowns in the logs are me killing PlexConnect.py w/ Ctrl+C
 
 
I was originally getting PIL errors but I've built PIL-1.1.7 locally and installed it, so they are gone.
 
 
Again, any help is greatly appreciated!
2

Trailers are a Plex Pass-only feature.  It is not available to you if the account you use here is your primary Plex account.

3

Thanks for your response!

I am not referring to the "trailers and extras" benefit of the Plex pass.  The PlexConnect scripts hijack the "trailers" app on the appleTV and route it back to the local PlexConnect install (and on to the PMS) using a local DNS server.

4

My apologies for misunderstanding. I will yield to those who know PlexConnect better than I



Sent with Tapatalk

5

I do not see anything unusual in your logs but there is a guide for FreeNAS here that might be worth checking against:

https://forums.freenas.org/index.php?threads/how-to-install-plexconnect-for-atv.18315/

A possibility though:

  1. The certs you generated may not be good. I have PM'ed you known good ones, ensure you delete the old profile from the ATV first (as overwriting it will NOT work) and then replace on the ATV and in the correct PlexConnect folder (/assets/certs)
6

Also Chmod 777 the certs folder and see this post.

7

Thanks!  I'll try those certs, poke around those two posts and let everyone know how it goes.

8

It was the certs or at least the process of copying them over to the NAS.  I saw it in several different posts but couldn't figure out what was wrong with them!  The certs in the PM wouldn't work and the 3 or 4 sets that I generated on my Mint box didn't work.  It didn't dawn on me to try to generate them on the NAS itself.  That did the trick.  Thanks f00b4r, your link to the freeNAS guide saved the day!

9

Glad you got it working and good information to post to help others that may end up with the same issue, although i am not sure what the copying did as it is not like they contain things like Mac resource files that might get stripped out.

10

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