PlexConnect <string> unavailable

Dev Community Apps & Creations
1

Receiving PlexConnect unavailable, where is playlist, library or channel depending on what is being accessed.  PlexConnect had been working since June 2nd, but has recently stopped working.  The PlexConnect.log file gives the reason as "unauthorized".  Not sure if this is the actual error, which I cannot figure out why, or if it is a symptom and the problem is something else.  

 

Here are the details of my setup:

 

ATV Model ...............................: 3
ATV Firmware version ....................: 7.2(7512)
DNS Server ..............................: 10.0.1.24
Local IP address of PlexConnect .........: 10.0.1.24
PlexConnect device and OS ...............: iMac mid-2010 - OS X Yosemite 10.10.3
Plex Media Server device and OS .........: iMac mid-2010 - OS X Yosemite 10.10.3
Local IP address of Plex Media Server ...: 10.0.1.24
PlexConnect version .....................: 0.5-dev-020615 
PlexConnect time and date ...............: Jun 2, 2015 11:00 AM
PlexConnect pastebin log ................: http://pastebin.com/jnV0PA2J
PlexConnect Settings.cfg ................:
 
[PlexConnect]
enable_plexgdm = True
ip_pms = 192.168.178.10
port_pms = 32400
enable_dnsserver = True
port_dnsserver = 53
ip_dnsmaster = 8.8.8.8
prevent_atv_update = True
enable_plexconnect_autodetect = True
ip_plexconnect = 0.0.0.0
hosttointercept = trailers.apple.com
port_webserver = 80
enable_webserver_ssl = True
port_ssl = 443
certfile = ./assets/certificates/trailers.pem
allow_gzip_atv = False
allow_gzip_pmslocal = False
allow_gzip_pmsremote = True
loglevel = High
logpath = .
 
 
My PlexConnect.log set on High can be found at:  http://pastebin.com/jnV0PA2J
 
My ATVSettings.cfg contents are: 
(...)
 
Thank you for reviewing my topic.  Let me know if there are other files needed or tests to perform.
 
Regards, 
 
Rich 
2

More information, I am a "Friend" with someone on Plex.TV.  Their "Shared Library" shows up on AppleTV and I can access/play their media.  I just can't access my own !!

Thanks, 

3

Your local PMS doesn't seem to be fully published. Try re-publishing it with plex.tv...

4

I'm sorry, but how do you "re-publish" my PMS?

Apologies, 

5

PMS->Preferences->Server->Remote Access. Check for a red exclamation mark and press "Retry" if something is wrong...

6

Sign out/ in, in remote access tab via server tab in plexweb.

7

There was a red exclamation mark on Server->Remote Access.  Ended up restarting my router, then restarting PMS.  This resolved the problem.

Thanks!