Server Version#:1.19.3.2764
There may be two users at any one time connected to this server, no more. Usually there is only one user connected locally.
OS = Windows Server 2019
Active Directory domain joined and is the main files server
TightVNC server for remote control
8 GB RAM used for Plex temp files using ImDisk Virtual Disk Driver
Currently Running Windows Defender, Malware Bytes Corporate and Malware Anti-Exploit for Business. No other programs active.
PlexPass user
Hardware
ASRock z370 Extreme4 motherboard
Intel Core i7-8700K 3.7 Ghz (4.3 Turbo)
Nvidia Quadro P2000 graphics card
32GB DDR4-2400 Dual Channel RAM
Areca Arc 1880ix-24 port Raid card
12 HGST 8TB drives in RAID6
Intel X540-T 10GbE NIC (Servers connected by 10GbE, the rest of the house is 1GbE)
Norco 24 Hotswap case with MASSIVE amounts of Noctua cooling.
Cooler Master Silent Pro Gold 1200W Power Supply
I recently had to change around my entire network (restructuring my Active Directory forest) resulting in the Plex software having to run under a different user account. While prior planning may have masked the problem, the problem would still be there.
When scanning a movie library the metadata the search engine can’t find any metadata from either The Movie Database or Plex Movie about 5% of the time. The reasons this happens is REALLY frustrating as well.
I save all my movies with a file name of…
MovieName (Year) Actor, Actor, Actor
These titles are always derived fro their IMDB listing for title, year and first three actors.
And here is where the main metadata failure occurs. There is no fuzzy logic when looking at the year. If the year doesn’t not match exactly, the metadata is not downloaded This could be thought of as a safeguard so that you don’t get a bunch of erroneous matches but a file that only gets one match on the year listed (+/- 1 year) is probably going to be that movie. For instance, lets say we have a movie named Back Street Jungle and IMDB says it was release in 2015. If your search engine looks at that file in it’s databases and only finds one title match in 2014, 2015 or 2016 it should consider it a match. If there are two title matches within any of those three years the match should still fail.
And here is one I don’t get at all. Movies that have an original title and an as released title. Many times your scanner will fail to find it in it’s database if you use the as released name rather than the original. So you have to look it up in IMDB to find the original title, enter that in the search (during a manual match) and then lo and behold, it’ll all of a sudden find it as the released title you tried earlier. Or sometimes it works the other way around. Or sometimes you have to enter a foreign language title in order for it to find either the english as released title or the original title.
Also, extraneous punctuation or missing punctuation can cause a match failure. For example;
Exorcism at 60000 Feet (2019) Robert Miano, Bai Ling, Lance Henriksen
failed to match. Your search engine needed it to be;
Exorcism at 60,000 Feet (2019) Robert Miano, Bai Ling, Lance Henriksen (notice the comma in 60,000?).
Oh, and the fact that you STILL can’t edit actors name metadata WITHIN PLEX is STILL a problem.
This is more of a rant because I now have DAYS of manually matching movie, TV and Music titles. Don’t even get me started on the mess that is the music metadata collection!!!

