I have a desktop tower which had a working Plex for a few years. I decided to update some drivers. Something went wrong, so I decided to convert the system to Win 10, which I did successfully. But Plex no longer works properly. I have around 5 devices which have a Plex app, but none of them allo…

[image] Pdeanb: I decided to convert the system to Win 10 Does this mean you had a different OS before? If so, which? Your server hasn’t been seen by plex.tv for 12 days now. Make sure that the network connection of your Windows machine is classified as “private” and not “public”. If you u…

Otto, the machine was Win 7 while the Plex was usable. How do I uninstall and reinstall while “not using uninstaller”? I usually use Revo Uninstaller.

[image] Pdeanb: How do I uninstall and reinstall while “not using uninstaller”? Windows has its own list of installed apps from which you can uninstall them. It used to be called “Control Panel - Software”.

Otto, I did the following: Uninstalled PMS from desktop using Windows apps, rebooted, installed PMS from Plex.tv site. After Plex opens, on the left panel is Plexserve with an explanation mark under it. If I click on it, the right panel says “Plexserve is currently unavailable”. Do I have to fol…

If you want your server back without data loss, yes.

I’m trying to backup a piece of the registry. As I drill down in HKEY_CURRENT_USER, I try to find plex, Inc., but the only thing I see is plex.tv. I can never get to Plex Media Server. What now? Should I backup the whole registry instead of only a piece of it?

Are you logged in as Administrator? Because then “HKEY_CURRENT_USER” is pointing to the Administrator, instead of the actual user account wherein the server is running.

Otto, Have patience with me - I’m old and have forgotten much. How do I log in NOT as an administrator? I believe that is what you are suggesting I should do, correct?

As far as I know, I ordinarily do not log in as Administrator. If I follow the procedure as shown in “Why am I locked out of Server Settings and How do I get in?”, and try to edit the Registry, I cannot reach "HKEY_CURRENT_USER\Software\Plex, Inc.\Plex Media Server. Therefore, I’m dead in the wate…

You must do this on the very same machine which has the Plex Server software installed. It won’t work if you do this on a client machine. If you are indeed on the same machine, then the registry branch HKEY_CURRENT_USER\Software\Plex, Inc.\Plex Media Server must exist – if the Plex server softwar…

Plexserve is currently unavailable

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