Server Version#:PlexMediaServer-1.41.5.9522-a96edc606-x86_64_DSM72.spk
Plex Pass Lifetime License User
We have this device:
DS1522+ (AMD64/64-bit)
2350TRR23EJNN Series
AMD Ryzen R1600 CPU
DSM 7.2.2-72806 Update 3
We downloaded from their website:
DSM 7.2.2 minimum to install. v.1.41.5.9522-a96edc606 February 21, 2025.
We performed a manual installation.
Read/write permissions were verified and OK.
Plex installs but immediately stops automatically.
We have no way to resume services since the new update.
Any solution?
Thank you.
Is this a new installation or updating to a newer version of Plex?
See FAQ 13: Manually obtaining log files.
Upload the ZIP file to this thread (drag it into the message window, it will insert at the cursor location).
Someone will be able to look at the files and hopefully see what is happening.
Logs.zip (4.7 MB)
More than a year Plex user Server and now with PlexPass
1 wiht DSm 7.2.2 release pack 2 work well
2 when DSM upgraded to pack 3 it stop runing
3 we upgrade Plex to Plex server DSM 7.2+ but same problem after install, it turn off
4 whe unistall and try Plex Beta vertion, same issu
5 we unistall bete and try again Plex DSM 7.2+
still the same
On each time we restart the Nas but Plex after start it it close by its self
@PatrickMichelleADMIN
Can you please look at your Syno’s network configuration?
Something is totally bonkers. It’s so bad, PMS can’t start
Your logs are filled with:
Mar 03, 2025 09:08:40.149 [139782839827256] WARN - NetworkServiceBrowser: Error sending out discover packet from 169.254.60.159 to 169.254.255.255: Network unreachable
Mar 03, 2025 09:08:40.149 [139782850796344] WARN - NetworkServiceBrowser: Error sending out discover packet from 169.254.42.69 to 169.254.255.255: Network unreachable
Mar 03, 2025 09:08:40.149 [139782839827256] WARN - NetworkServiceBrowser: Error sending out discover packet from 169.254.42.69 to 169.254.255.255: Network unreachable
Mar 03, 2025 09:08:40.149 [139782850796344] WARN - NetworkServiceBrowser: Error sending out discover packet from 169.254.28.129 to 169.254.255.255: Network unreachable
Mar 03, 2025 09:08:40.149 [139782839827256] WARN - NetworkServiceBrowser: Error sending out discover packet from 169.254.28.129 to 169.254.255.255: Network unreachable
Mar 03, 2025 09:08:40.829 [139783662529336] DEBUG - NetworkInterface: received Netlink message len=1196, type=RTM_NEWLINK, flags=0x0
Mar 03, 2025 09:08:40.829 [139783662529336] DEBUG - NetworkInterface: Netlink information message family=0, type=1, index=5, flags=0x1003, change=0x0
Mar 03, 2025 09:08:40.829 [139783662529336] DEBUG - Network change.
Mar 03, 2025 09:08:40.829 [139783662529336] DEBUG - NetworkInterface: Notified of network changed (force=0)
Mar 03, 2025 09:08:40.829 [139783662529336] DEBUG - Network change notification but nothing changed.
Mar 03, 2025 09:08:45.150 [139782850796344] WARN - NetworkServiceBrowser: Error sending out discover packet from 169.254.60.159 to 169.254.255.255: Network unreachable
Mar 03, 2025 09:08:45.150 [139782839827256] WARN - NetworkServiceBrowser: Error sending out discover packet from 169.254.60.159 to 169.254.255.255: Network unreachable
Mar 03, 2025 09:08:45.150 [139782850796344] WARN - NetworkServiceBrowser: Error sending out discover packet from 169.254.42.69 to 169.254.255.255: Network unreachable
Mar 03, 2025 09:08:45.150 [139782839827256] WARN - NetworkServiceBrowser: Error sending out discover packet from 169.254.42.69 to 169.254.255.255: Network unreachable
Mar 03, 2025 09:08:45.150 [139782850796344] WARN - NetworkServiceBrowser: Error sending out discover packet from 192.168.0.12 to 192.168.0.255: Network unreachable
Mar 03, 2025 09:08:45.150 [139782850796344] WARN - NetworkServiceBrowser: Error sending out discover packet from 169.254.28.129 to 169.254.255.255: Network unreachable
There is no Default Gateway or no default adapter ?
this are Plex Log
Logs.zip (4.7 MB)
Thank you.
As I suspected, there is no default network adapter
Mar 03, 2025 09:23:34.925 [140624027273872] DEBUG - Detected primary interface: 0.0.0.0
Mar 03, 2025 09:23:34.925 [140624027273872] DEBUG - Network interfaces:
Mar 03, 2025 09:23:34.925 [140624027273872] DEBUG - * 1 lo (127.0.0.1) (00-00-00-00-00-00) (loopback: 1)
Mar 03, 2025 09:23:34.925 [140624027273872] DEBUG - * 3 eth2 (169.254.60.159) (90-09-D0-44-8D-90) (loopback: 0)
Mar 03, 2025 09:23:34.925 [140624027273872] DEBUG - * 4 eth1 (169.254.42.69) (90-09-D0-44-8D-8F) (loopback: 0)
Mar 03, 2025 09:23:34.925 [140624027273872] DEBUG - * 5 eth0 (192.168.0.12) (90-09-D0-44-8D-8E) (loopback: 0)
Mar 03, 2025 09:23:34.925 [140624027273872] DEBUG - * 6 eth3 (169.254.28.129) (90-09-D0-44-8D-91) (loopback: 0)
Mar 03, 2025 09:23:34.925 [140624027273872] DEBUG - * 1 lo (::1) (00-00-00-00-00-00) (loopback: 1)
Mar 03, 2025 09:23:34.925 [140624027273872] DEBUG - NetworkServices: Initializing...
The synology cannot get out to the internet
Mar 03, 2025 09:23:33.642 [140624017709880] DEBUG - Completed: [127.0.0.1:35322] 503 GET / (2 live) #3 GZIP 0ms 436 bytes
Mar 03, 2025 09:23:33.967 [140623983696696] WARN - [HttpClient/HCl#1] HTTP error requesting GET https://plex.tv/media/providers?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx (6, Couldn't resolve host name) (Could not resolve host: plex.tv)
Mar 03, 2025 09:23:33.967 [140623985822520] ERROR - [MediaProviderManager] Error parsing content.
Go to Control Panel - Network - Network Interface - Highlight ‘eth0’ - EDIT
Does it look like this?
Thank you very much for all the support provided, but we’ve decided to perform a factory reset.
I’d also like to let you know that since we performed a clean install from scratch, everything is now working correctly and without errors.
Thank you very much
system
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