PMS auto-update shouldn't require admin password

Once of the features mentioned in 0.9.11.4 (correct me if I'm wrong) was the PMS could now auto-update.  I logged onto the web app today and say that there was an update so I clicked update, however...

 

 - It's not really an auto-update if I have to check if there's an update then click a button.  I'd expect that an auto update just updates automatically.  Am I missing a setting here, or is this feature missing?

 

 - The update requires an admin password.  This is a serious no-no for me when I install any software on OSX.  I had to manually download 0.9.11.5 and install it manually.  Doing it this way did not require a password.

 

The first point is a preference, but the second point is extremely important. PMS is a good mac citizen, but strange that the auto-update is not.

 

Any chance this could be fixed please?

We'll look into it!

(And it can't completely automatically update because it needs to restart and apply the update, c.f. Chrome)

Any news?
The requirement of the admin pass, prevents me from updating from the Web Gui. I still have to log on to the Mac remotely

Bumping this as searching I have not found anything. I would like to have Plex update without password requirement. I realize this is likely an Apple requirement.

The auto update will trigger but I always have to access my machine running PMS and enter my admin password to allow.

Is there a way around this?

@mplante said:
Bumping this as searching I have not found anything. I would like to have Plex update without password requirement. I realize this is likely an Apple requirement.

The auto update will trigger but I always have to access my machine running PMS and enter my admin password to allow.

Is there a way around this?

With User accounts are you in the Admin account, also look at your Security and Privacy preferences. This will be different in versions of MacOS

Just checking if there is any way around this? I also run a ‘headless’ mac mini on the network that I have to remote into and type my admin password every time there is a server update. This prevents me from updating through a streaming device or the web interface on another machine. Thank you!

I’m also looking for a solution, to not have to connect with the MacOS (El Capitan) just to enter a password… extra enjoying when it performs auto update during the night and is “locked” and waiting for a password to continue with/finish the update.

Isn’t there som file/folder we can just grant access to, so that it doesn’t need to re-authenticate every time?

This is my number one frustration with plex at the moment.
I want to autoupdate, but every time I have to manually enter the admin password.

And It’s especially frustrating when I’m away and the updater runs, can’t continue due to password, and the plex server is then kept offline until I can get to it,

@Karbonara said:
This is my number one frustration with plex at the moment.
I want to autoupdate, but every time I have to manually enter the admin password.

And It’s especially frustrating when I’m away and the updater runs, can’t continue due to password, and the plex server is then kept offline until I can get to it,

Are you talking about MacOS admin password

Auto-updating a Plex servers seems like bad practice anyway. I always download the new version from the website, update and then archive the download. That way if I have to move back a version or two, I have the archived downloads to use.

@ChrisAWallace said:
Auto-updating a Plex servers seems like bad practice anyway. I always download the new version from the website, update and then archive the download. That way if I have to move back a version or two, I have the archived downloads to use.

I’m not sure but he maybe not logged in as admin but a user without administration rights. Totally agree about Auto update.

It’s best to keep some historical installers as most have experienced over time.

@SE56 said:

@Karbonara said:
This is my number one frustration with plex at the moment.
I want to autoupdate, but every time I have to manually enter the admin password.

And It’s especially frustrating when I’m away and the updater runs, can’t continue due to password, and the plex server is then kept offline until I can get to it,

Are you talking about MacOS admin password

Yes, this drives me crazy, any way to fix/resolve this?

This is driving me crazy too, it’s made even more annoying by the Apple TV version offering upgrade options every time a new upgrade releases if you don’t have auto update on.

Same issue. Running this headless and always have to remote in and enter password. My wife/kids usually say “It’s not working again…”

3 Likes

This is my single greatest complaint with PMS. It runs headless. If an update is released I can’t connect to Plex until I remote into the server and enter my password.

Essentially updates break my usage.

Ditto! The account plex runs as should not need to be a machine administrator (running a service with admin rights kind of violates everything that is holy in my mind).

There’s a workaround, however, that applies to both servers and your mac: If you have a non-admin account that you’re running Plex as, you can let that account own the binaries – just keep plex media server.app on that account’s desktop, or create your own “Applications” folder for that user, rather than installing plex as admin.

Here’s how:

Remote desktop or log into your machine as the “unprivileged” user (the non-admin account you run plex as).

Open your system applications folder. Delete the “Plex Media Server.app” icon by clicking command-delete, or dragging it to the trash. You should be asked for the admin password (because it’s owned by an admin account, and is in the main applications folder, which only an admin can modify).

Then, go download a clean copy of Plex Media Server. Move it from your downloads folder to the Desktop. Open it, and when it asks you to confirm “hey, you downloaded this from the internet” say yes.

When it asks if you want to move it to the applications folder, say no (it will attempt to move it to the system applications folder, and that’s not what you want.) Click the little box that says “don’t ask again”.

Open a new finder window, and hold down option, and from the “go” menu, click “Home”. You should see things like Desktop, Documents, Downloads. Create a new folder there, and call it “Applications”. You will not be asked for your admin password. You’ll notice that MacOS recognizes it as an application folder because it “brands” it correctly.

Quit the plex media server, and then drag it to that folder.

You’ll notice that it once again shows up in your Launchpad, and you can restart it from its new home, and you can totally enable it to start at login. Updating will work without a password now, both from the web UI, as well as from an Apple TV.

1 Like

How is this still a problem in 2018? I purposely put off applying updates to specifically avoid effectively breaking the app until I can get around to typing in the password on the machine this runs on.

At bare minimum remove the update option from any of the mobile/tv clients so this isn’t triggered by a helpful bystander that doesn’t realize they’ll be breaking the app for a period of time until a password can be entered on the server.

1 Like

I guess there’s no solution to this problem yet?
Other apps can install updates without a password… why is this not possible with Plex?

1 Like

The fact this is still an issue, especially with how large Plex has gotten in the past few years, is astounding.

I moved the Plex app to my personal app folder instead of the system app folder and all is fine now for the past few weeks.