PMS Corrupt?

Plex Players Desktop Players
1

I have the newest version of PMS running on my PC connecting to my NAS via mapped drives. Just spent two days scanning my music folders after I was unable to get the previously scanned library to line up with the files for some reason. No matter what I did it said the files weren’t in that location (though they were). So I emptied the trash and did a completely fresh scan of the music folders. Nearly 3 days later and I’m getting an error " There was an unexpected error. Please visit our forums if you continue to experience problems."

I hope I don’t have to rebuild my entire library movies and all.

2
  1. activate debug logging (not ‘verbose’!)
  2. quit Plex Server
  3. wait 1 minute
  4. start Plex Server
  5. wait 5 minutes
  6. fetch log files and attach them here

Or inspect them yourself. Take a look at the Plex Media Server.log file and seek for messages about database corrupt or malformed.
If you find these, you may have to repair your database.
https://support.plex.tv/articles/201100678-repair-a-corrupt-database/

3

Done as you said. Though I found that I had logging on already (and I don’t recall why). But I checked the log file and did not find any message to indicate anything was corrupt or malformed.

A little hesitant to upload the entire ZIP file with all this info.

4

Inspect the Plex XML info of one of your music tracks.
Does the drive letter and folder correspond to the actuial location of this file?

Do you need to provide a username and a password to access your NAS drive?
If you need to, did you save these credentials in Windows?

Do you let your NAS spin down its hard drives when they’re idle?

5

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